Can anyone explain to me why the Toast POS system is unable to calculate a cash deposit correctly when an employee messes up a Void.
What am I missing? I understand Managers are supposed to void cash transactions from the same terminal/tablet that they processed the payment on but I find it ridiculous that if an employee makes a mistake I have to count on a 3rd party system to notify us that there is a cash shortage.
Is there a setting that is incorrect in the system or anything I need to check that will fix this?
Example
Payments- $805.48
Voids- $67.07
Expected Deposit- $738.41(This is what it should be)
Toast Displays- $689.31 due to a void done incorrectly
