Restaurant Operations

Resolved! Create an offer 20% off entire check when spending $50 or more. How can i make that offer?

The offer page seems to be very restrictive. I see create 20% off entire check, and there is a time duration. But can't specify a minimum spend amount?IdeallyCreate a % off when the minimum spendCreate an offer for first-time buyerCreate a specific d...

Issues starting tabs since todays update?

Is anyone else unable to start tabs with preauthorized credit cards since today's software update?

Toast Web site SEO Optimization

I switched my website to a toast website about 6 months ago, but noticed now that my SEO and fell off and weakened. Toast doesn't seem to have anyone that can help with website SEO optimization. I'm thinking about canceling my website thru Toast if I...

Catering & Events customer name

Is there any way to have the system show a company name rather than a person's name on the tickets? We have many commercial customers whose orders we'd like labelled with their company name. The name of the person who orders for them is irrelevant in...

Soup Recipes

Hi All, We are adding recipes to xtra chef and we have run into a issue we need some assistance with. When adding Soups - we have a bowl and a cup size. We built the recipe and it has come up as a charge of $100+ for a 8 oz cup. We tried to mak...

Footer for Takeout/Delivery Receipts

Hi everyone,We’re currently looking for a solution to add a specific footer to the merchant copy that prints at our Epson TM-L90 printer (carryout printer) for takeout and delivery orders. While we can add a footer to item labels that print at our ca...

inventory values

we have completed our inventory counts. we have at least 70 items on the list that do NOT have a value associated with the products counted. Everyone of those mising product values have a purchase order attached to them and downloaded into the syst...

Is there a way to organize the online orders?

On our online ordering tickets, the menu items are not organized. They show up as the guest orders them...they're all over the place. We have "Hot" and "Cold" sandwiches as well as soups etc and it's harIt would help us immensely. Any help would b...

Resolved! Resolving issue with Billing

oast is giving me a runaround, and I hope there is some guidance in this team or Toast advocates who can help resolve this.I signed up for toast way back in 2022. On Jun 17th I have a subscription for API $25 a monthSomehow we have managed to add ano...

Toast Tables - Guest Notification

Hello everyone,I wanted to check if anyone using Toast Tables knows if there's a way to send notifications to guests only as a text message, without the phone call. Right now, whenever we send notifications to guests, they receive both a text and a c...

Celebrating Valentine's Day

Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...

Resolved! Item fire/send times on Toast web

Are item fire/send times visible on Toast web for historical checks?Live checks will provide a fire/send time but I'm unsure if this is recorded and accessible on historical checks.Thank you

Resolved! Printing Items in other Stations near the end of KOT

HiI've had this feature with 2 prior POS's that I have used in the past. Aldelo (A PC based product) and Revel (Cloud and IOS based). Revel didn't have this feature when I first got engaged, but they fulfilled it a week before I went live. That was r...