What’s the simplest but most effective special you've ever introduced to your guests?I’ll let you in on a secret: Holiday specials can be an operational nightmare or a brilliant move—it’s all about simplicity and anticipation.On St. Patrick’s Day, we...
Would love to see on our KDS for our pizzeria to show when a driver is assigned to the order instead of me going to orderhub and checking. It would be nice to see it right below the order number once its been assigned and shows a pick up time? Thi...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
I have a food trailer next to my brick and mortar. I have the Ethernet and all that it takes to respond to the main system. I want to run the trailer off my existing system and print, take credit cards from the station I have in the trailer. What’s m...
Is Toast looking at adding the ability to preauthorize credit cards using the chip rather than the magnetic strip? Since it currently only uses the magnetic strip, I feel it puts us at a disadvantage if a customer initiates a chargeback on a preauth...
We've recently started having issue with our handhelds randomly dropping their WIFI connection during service. I haven't been able to isolate it down to a specific one. Toast ran diagnostics on out router and said things looked fine on their end. W...
Hi All, Is there a way to reset the printers to print both Kitchen and Guest receipts? A number of our printers are just printing one or the other
Hello, we sometimes have a decent number of employees who forget to clock-out and therefore are auto-clocked out at 5am by the system. This is easy to see in the labor reports, however, a manager must manually check every day and action this. ...
Hey all!We are currently running 4 handhelds in addition to our 5 POS. We have a relatively large space, and our handhelds are constantly going offline, to the point that we cant use them. We have taken to assigning one handheld to each room and leav...
Hello,I am new to this on paying tips on checks... I need advise and help! We calulate the tip out to bussers and runners from the net sales from each server. Then I take the amount and split it based on who was working for that day. Does anyone kn...
Scenario: Customer pays with credit card, but only writes the net charge (including tip) amount on the receipt. Is there a way to enter the net charge and the system auto-calculate the tip amount?
we get daily reports for total sales and details via email. BUT IT WOULD BE NICE, IF WE GET REPORTS WITH TOTAL AMOUNT OF CREDIT CARDS $$ AND CASH $$$.SO, IT EASY TO COUNT DRAWER DAILY.
Does anyone know if there is a way to create an EDI feed between Toast and Paycom. I would like to be able to export Tips and punches directly into our payroll system.
So, our Salads are set to send to a specific printer in the kitchen for the Salad Prep Station. That works great; however, when a customer wants to sub out---say french fries for a salad in one of our Sandwiches items (where fries come with it), th...
Hi,Sometimes we have employees that will purchase something from the restaurant ( ie: bottle of wine or uncooked food) that we charge wholesale, and do not have a "check" to close. We have always been able to do a "paid in" with other systems.anybod...
We have separate menus for our 3rd Party (Uber and Doordash) and our in-house POS. Cashiers can change what's in stock on the POS but it does not affect the 3rd Party menu, which is only accessible on Toast Web by admins.Our problem is when a cashier...
