Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

EZ Cater Orders

I wanted to ask if you all have any advice or insight into the best process for entering EZ Cater orders into Toast, as we're getting close to rolling it out. Since EZ Cater doesn’t integrate directly with Toast, I understand from another restaurant ...

Toast Pay Card

I was told two years ago that this would be ready for California in the next quarter after we onboarded (June 2023).  Looks like they still haven't gotten it up and running yet.  Whats up? 

Online ordering dashboard / control

We DESPARATELY would love to have a separate very clean page for FAST access to modifying,  snoozing, and turning back on BOTH toast and 3rd party ordering platforms.   at a minimum,  if you could even put these two modules together on the top of a p...

Resolved! Tap Reader

So we are new. We can only Pre-Auth a card by swiping. The "hockey puck" intert and tap reader does not function for pre-auth. It works only for Guest pay at our Guest Facing Display. Any Ideas?

Resolved! Service Charges - Exclude Items

I’m looking for a way to exclude certain items from having service charges applied. Specifically, we charge rental fees for some of our event spaces, and we’d like to ensure that service charges are only applied to food and beverage totals—not to the...

Resolved! Modifer configuration

I's like to say I'm pretty familiar with configuring toast back-end, but I've run into an issue I'm not sure how to deal with. Our takeout-counter menu is also visible to the Online ordering option, we have combo sides and drinks as an option but the...

Resolved! Creating an app for my store.

Hello fellow peers. Im in the process of creating an app to help with Togo orders and such. Has anyone ever tried to do this. If yes how did you manage to get the app to send to the toast system. Is this even possible to do with toast?

Resolved! Voiding a unpaid order

Hi guys, I'm hopeing t have a way to void a "unpaid" order. My manager did not clock out and today I noticed on the summery it had one unpaid order, due to him not clocking out he must have missed it on his end. I need to know hoe to do this from the...

Toast Pay Card

Wondering if there is a link to any fees the restaurant incurs for using the Toast Pay Card for employees. Anyone have any issues when switching to this method?Thanks,Justin

Need Deactivation on 14 locations

Hello,We still see the following location's POS still active, but we no longer own these stores.Please de-activate these stores.324, 770, 1567, 1571, 636, 774, 1377, 642We also have some stores that we sold, but are still getting charged for them.May...