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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Catering and Events Pro- Online Orderings

Does anyone have suggestions on how to use online ordering within Catering and Events Pro but NOT have orders auto-accepted?   We want folks to be able to put in all the details of their contact info, items to order, timing/date of event but want a f...

Events and Catering - Reservations Calendar

There really needs to be an integration between the events and catering module and the reservation module!!! 100% of all our events through the events and catering module are IN HOUSE, however, when we confirm the event/party it should automatically ...

Seat positions

I am about to start with Toast and I am having problems with seat positions. First, my waiters deliver DRINKS, so I would like to have Seat positions MANDATORY for food ONLY. Is it possible? Same problem for BAR seats.Second... Sometimes I need to ma...

Issue with required phone number for takeout

Not sure if I'm misremembering but I don't believe it was possible to skip the prompt for phone number on takeout orders, since 2.80 it seems you can just hit continue and bypass the number entry.  Anyone else having this problem? Or was it always th...

Resolved! Pay Out Reporting

I'm trying to find a report that shows me all paid out categorized by payout reason.  I cant find anything.  We often pay our musicians that play on sit cash, and do a pay out.  I'm trying to track the expenses for Entertainment.  Where might i be ab...

Print discount comment

We have a discount set up for 'Employee Meal' with a discount reason and comment required, with the intent that the comment is the name of the recipient of the employee meal.  This is mostly working for us, but the Discount Reason/Comment doesn't pri...

Online gift card sales

We are currently integrated with Swipe-It to sell gift cards online.  We are trying to transition to only using Toast for our gift card sales.  My question is, once I remove the 'swipe-it' link from our website, can I now add a 'toast' link for guest...

Quick service and Table service

Our restaurant has counter service quick service coffee and take out as well as sit down table service. I have been trying for months to get help but toast seems to have no idea what I'm trying to accomplish.  I have paper credit card slips for the d...

Resolved! Cashier and Server Combined??

HI all,     We are very new to this system, been live 3 days.  All has been going fairly well, but we do have one thing we are trying to see if it is actually possible or not.  We are not a "server" style restaurant, we are a you come in and pay and ...

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