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Hi Robert. I do not believe it is customer error. I have several customers that are in our data base, are earning points and are always asked to sign up for rewards. We have other customers that I can not find listed under rewards accounts. I would...
I am having the same issues. I have customers that are loyalty members. Shows in the POS they are loyalty but they do not show on the rewards member list. I have multiple customers a day asking why they aren't getting points. And I can't figure it o...