Toast Community

RickyRaposo · 05-30-2023

Hi everyone.I am new to Toast, and I am working to try and get the online ordering to print as soon as the customer places an order, but this is not happening. Instead, all I get is a little bell looking icon that can go by unnoticed as there is no c...

RickyRaposo · 05-30-2023

We are using both the KDS and Epson printer in the kitchen. As far as I am aware, we are not using delays or order throttling. Our walk in orders print immediately in the kitchen once an employee punches the order in on the POS.I have escalated this ...

RickyRaposo · 05-30-2023

Would the quote times be an issue as well? I see that is set to 10 mins, does that mean it will only fire to the kitchen in 10 ins time?

RickyRaposo · 05-30-2023

That has also been set up correctly since starting the online ordering set up. Could there be a time delay due to the prep time for each food option? Would that cause it to maybe fire a few minutes after the customer submits their order?

RickyRaposo · 05-30-2023

Thanks for the help.The server selection is set to Auto. Regarding payment, it is set to Credit Card Online (same day) and Credit Card online (future orders).

RickyRaposo · 05-30-2023

So the only thing that appears in the kitchen as well as the POS up front is the small bell icon in the top left corner with a notification number on it indication the number of notifications. It can then only be opened by a manager, and then pushed ...

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Re: Online Ordering - Printing