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rcmck
Dessert I
since ‎09-13-2022
Online

User Statistics

  • 1,406 Posts
  • 194 Solutions
  • 309 Kudos given
  • 557 Kudos received

User Activity

Issue with required phone number for takeout

2 weeks ago
Not sure if I'm misremembering but I don't believe it was possible to skip the prompt for phone number on takeout orders, since 2.80 it seems you can just hit continue and bypass the number entry.  Anyone else having this problem? Or was it always th...

Bug with loyalty reporting on receipts in 2.79.4

10-27-2024
Since update to 2.79 Build 4 customers are getting the wrong value printed on their receipts, saying they unlocked a dollar value that is much higher than they actually have. I think I figured out what is actually happening, seems to be taking their ...

Packaging Preferences for Curbside

06-04-2024
Trying to use the new packaging preferences options but they don't seem to show on KDS/Orders Hub/Receipt when Curbside  is selected, though it does show the option to select preferences during checkout, is this a known issue?

Table Service Mode - Table Sync Issue - 2.69.9

12-06-2023
Since last weeks update to 2.69 build 9, we have been having issues with the table status updating on terminals that have long screen timeouts like at the bar, or don't switch user often. Does not seem to be an issue with check syncing just the actua...

Credit Card Reader Update

07-31-2023
Had a credit card reader update last week and now the 'checking for credit card reader updates' screen appears (very quickly)  every time when logging in. Anyone else seeing this? Is this a new expected behavior? Worried that if it is checking every ...
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