This is my second time around with Toast. In my prior venture I got a PHD in Toast issues. My question is, Is it me or support just get worse by the day?
Where do I start. In general trying to get any kind of support is like pulling teeth. Language barrier, clearly poorly trained employees. For the most part they are just robots that can't speak english and have no idea what they are doing. I am start...
This is how you do it. When they answer the phone to talk to tier 2 and don't be nice about it. Unfortunately they are poorly trained and the turn over is crazy high. Do not waist your time talking to whom ever answer the phone.