Credit Card Fees

[lumsden33]

I would like to know what Toast is going to do about the outrageous credit card fees you charge. Our fees with you are now more than our rent in 3 of our 5 locations. You will start to lose your loyal customers if you don't reduce your fees. We are definitely considering other options after many years with you. 

[Rob]

Hello! Thanks for reaching out with this feedback, unfortunately, this platform does not have the ability to adjust these fees however we can reach out to see if you qualify for a rate review, just send me a Dm with your restaurant information to get this process started!

[41Chris_Funaro]

Keep us posted. That said, Toasts fees are competitive, based on any research our group has done. Tough sledding out there right now. 

[josh212]

@lumsden33 agree with @41Chris_Funaro from my reasearch toast has some of the lowest feees out there if you pay for your hardware up front. out of pocket. If hardware is part of whats increasing your fees I would purchase it. If you own your hardware you must have a great lease