Topics with Label: Ask Me Anything

Time Clock Edit Permissions

We have it set so the General Managers can edit times.I'd love to see where General Manager can adjust times but are forbidden to adjust their own time punches.Is there any opportunity for this to happen?

Toast Payroll Log In Issue - App and Web Versions

I have an employee attempting to sign in to Toast Payroll to see his most recent check stub. Once he enters his login credentials, it kicks him back to the initial log in screen to enter his email. There is no error message or "incorrect username/pas...

Resolved! Team

Good afternoon team, my name is Sherry Stelfox and I am your new Floor Manager. I would like to thank everyone who I worked with yesterday regarding my questions. Everyone has been extremely helpful with my transition. I am very impressed with this t...

I Use Toast Payroll - Ask Me Anything!

Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...

My Schedule

To Whom It May Concern I’m Teying To Acess My Schedule Please And Thank You!

Resolved! Job Permissions

Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...

Togo Cocktails

We are starting to do togo cocktails that we package ourselves. Meaning a customer can get any alcoholic beverage ( margarita, jack and coke, miller lt) in a togo can that we then seal the lid. I am looking for a way to include a charge on all togo ...

Stopping tipshare when support staff clocks out?

We're two days into Tip Management. So far, we're find other than a few questions we cannot get answered. I've spent hours, two days in a row being transferred to Everyone and their Brother, who doesn't have the presence of mind to admit they don't...

Employees taking advantage of paid breaks

I noticed if an employee clocks out for a 10 minute (paid) rest break and decides to extend it for more than 10 minutes (30 minutes, an hour etc ) the Toast system will pay them for the entire break. Is there a way or setting to have them only paid...

Toast Payroll is a time saver at Dandelion Cafe!

I have a breakfast/brunch QSR concept in Houston that is almost 9 years old. I have been using Toast Payroll for many years now, starting with my first location, and now we have grown to three with around 70-80 employees. It can be a lot, but I feel ...

Gift Cards for Employee Monthly Dining Allowance

Hey all, we are looking at creating a program for our team where each month we load an assigned gift card that is unique to an employee with a predetermined monthly allowance. The idea is that we want our team to also be our guests and experience din...

Self-Directed training

I am new to the program. I'd like to take the Get Started with xtraCHEF class. However, the only sessions are at 8:00 a.m. or 10:00 a.m. Neither of these times is convenient for me. Is there a syllabus available that I can download and print out ...

Years of service

I was wondering if there is a way to pull up every employee I have and show their years of service, instead of going to each employee individually.

Pay Outs

When we do payouts it is taking the money from our employees. How do i change this so the HOUSE is taking that responsibility to pay it? I am getting nowhere with the help line, who once told me that the house was paying it and now I have to go thr...

Archiving orders

Hello all I am a newcomer to Toast. I’m very confused about the archive order function when I’m using it for training et cetera. It throws out my stock functions and counting so that when we are stuck taking at the end of the night every night my sta...