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Forum Posts

Resolved! Reports: Hourly breakdown of each menu items

I am wanting to compare specific menu items sales with an hourly  breakdown over a set period of time. I want to argue hiring a barista v. bartender for morning service, so I want to view our sales over the past 30 days by each item, broken down by t...

Download Paystubs

I am using my mobile browser (safari) and do not have the download option available when looking at my paystubs. How can I download them to my phone, to then upload elsewhere? I checked the FAQ page and there is not an arrow to select, like the examp...

Toast Payroll: FOH vs BOH category request

We switched to Toast Payroll over a year ago from ADP.  We had always had the ability to set a category for employees to distinguish their position as Front of House vs. Back of House.  Toast Payroll does not offer this.  Our accountant is struggling...

Resolved! xtraChef Recipes: Substitution Modifiers

Hi All,We have menu items that allow for a substitution modifier. xtraChef Recipe Product Mix Mapping only lets me add or subtract a modifier product, there is not an option to substitute one product for another.For example, we have a Boiled Combo me...

Report showing birthday rewards

Is there a report showing birthday rewards available on an account and if possible the ability to adjust birthday rewards? We have the Rewards accounts report, but it appears to only show rewards earned by the loyalty program and sign-up, not the bir...

catering

Once a LEAD (in led tab) sits as CONVERTED (converted instantly as I created an estimate for the customer) and now the lead has decided not to move forward, how do I change them into DISQUALIFIED?   I know there is the drop down tab that allows  you ...

Pay Outs

When we do payouts it is taking the money from our employees.  How do i change this so the HOUSE is taking that responsibility to pay it? I am getting nowhere with  the help line, who once told me that the house was paying it and now I have to go thr...

Archiving orders

Hello all I am a newcomer to Toast. I’m very confused about the archive order function when I’m using it for training et cetera. It throws out my stock functions and counting so that when we are stuck taking at the end of the night every night my sta...

website editing

I am looking for a little help with the editing portion of my website, I am wondering I can remove my address from the top o the website page and only have it at the bottom of the website. it is currently at hte top of my website and i do not esnt it...

I use Toast Payroll: Ask Me Anything!

Hello Toast Community, My name is Matt and I’m the owner of Grillbird located in Seattle, WA! I switched to Toast Payroll over 2 years ago and it’s been a really easy experience for us. I (and my CPA) was hesitant at first to make the switch, but we'...