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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Account Manager helpless

how many of your work with Cam withfield as thier account manager.. has she been able to figure out issues and come up with resolution or constantly keeps pointing you to troubleshoot something which is not even a problem

View Order Updates/Auditing

I used to be able to click 'View Update History' to view/audit check activities (1st picture).  Last week this functionality disappeared, and I get a header with no information (2nd picture).I was on a call with Toast Support today on a different iss...

HELP WITH HOUSE ACCOUNTS

 Looking for guidance, we currently have a payment method set up called a house charge, if a private event guest needs time to pay for an event or if a payment method fails the day of waiting on check form company etc...This policy preceeds me but i ...

Connect Bank Account WITHOUT Plaid

Hi, I'm currently trying to link my bank account for direct deposit for my paychecks but I cannot do it without connecting my account via Plaid. I do not want to give Plaid any of my information. Is there another way?Thanks.

Resolved! Time Clock Edit Permissions

We have it set so the General Managers can edit times.I'd love to see where General Manager can adjust times but are forbidden to adjust their own time punches.Is there any opportunity for this to happen?

Transfer of menu items from SpotOn to Toast

I am tasked with uploading the menu items from Spot-on to toast how do I generate new stock keeping units for the inventory that is new? I want to add new menu items and drink selections, how do i generate the sku menu items i need for new meals and ...

Resolved! Insert Google Tag Manager

Hi All I’m trying to insert my Google Tag Manager but only see the google analytics field.Anyone know where I can insert my GTM code?Were doing Online order Thank You page tracking, Table Reservations/Korean BBQ table reservation tracking, etc.Maybe ...

Schedule reports to be automatically emailed

Is there a way to schedule a Product Mix report to be emailed to my Brewer on a weekly basis? It would be great for him to be able to see sales without me having to generate the report. He is not technical at all so creating a login for him to run th...

Multiple Menu Languages

Is there a way to have two languages for your menu within Toast?  I would like the main language to be English. The second language to be Spanish with QR code access.  Has anyone done this? 

Popup and Setup Menus

how do I spot it when Every time I open my browser, it asks me to set up facial recognition (like I would give that to you in a million years), opt out of cookies, and the stupid setup list (s)that require me to authorize delivery to stop it,  or go ...

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