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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Cash Tipouts

Hi everyone,We are working through some staggered shifts where we used to do the same shift open to close with the same two people.With this, how do we do tipouts at end of shift (if someone leaves before closing)? We cash out our tips from the regis...

Toast Classroom

I just completed an office hours Q&A on Zoom.   Is there a recording of that meeting for me to reference to when I am explaining what I learned to my co-workers? 

Scheduling Shifts

Just learning. Adding Nov shifts from old paper way. Won't let me add a 5pm to 2am shift on two Sundays. Other two Sundays worked fine. What am I missing?

Payout question

 Cash on hand subtracted because it’s assumed it’s being kept towards tips. It’s not. How to change that in back office? All cash is turned in then tips paid out.

Schedule reports to be automatically emailed

Is there a way to schedule a Product Mix report to be emailed to my Brewer on a weekly basis? It would be great for him to be able to see sales without me having to generate the report. He is not technical at all so creating a login for him to run th...

Toast Payroll: FOH vs BOH category request

We switched to Toast Payroll over a year ago from ADP.  We had always had the ability to set a category for employees to distinguish their position as Front of House vs. Back of House.  Toast Payroll does not offer this.  Our accountant is struggling...

Resolved! Correct Accrual for Sick Time in Colorado

Hi.  Was wondering if there were any Colorado restaurants out there using Toast Payroll that can confirm that it is accruing the sick time correctly per the Colorado statute.  I have found in other payroll systems that the accrual doesn't stop at 48 ...

Didn’t not receive my first weeks check

I worked for burgers 101 and they held back my first check. I quit and came to pick up my last check which would be they one the held back when I first started. Now I’m being told by mangers they did not hold back a check. Can grow my pay stubs or an...

Login to review sales reports

I am having trouble logging in to review sale reports for accounting purposes. The website keeps sending me to the main page and not allowing me to log in. This issue has been going on since October 2nd. Is this issue occurring for anyone else? Can s...

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