Epson TM-M30II Wireless Thermal Receipt Printer Login and Password

[jameslowman]

Anyone else having trouble accessing the Epson TM-M30II wireless printer interface to change the IP address?

I’ve tried every login combo I can think of:

• epson/epson

• admin/admin

• epson/serial number

• epson/MAC address

• epson/blank

• admin/blank

You get the idea.

I’ve factory reset the printers twice, they’re adopted into the Toast network, printing just fine from terminals and handhelds, and they all have valid IPs.

The issue is I cannot get into the backend via browser or Epson NetConfig while connected to the Toast network to manually set static IPs.

And to top it off, I’ve been on hold with Toast support for over 90 minutes. Weekend support is basically nonexistent, no one has answers, and second tier doesn’t exist on Sundays.

Any ideas?

[jameslowman]

Rob, 
The Toast Tier 2  support folks got stumped on it as well. It has nothing to do with user rights either… Wouldn’t mark it a solution just yet. 

I have been working with (Name) and (Name) higher up in the toast food chain with the programming team as well.

But no solution to the problem as of yet….

I would not say this is resolved, but hopefully headed towards the right direction now. 

I would leave this open and not resolved so I do not have to open another topics.
Other Toast techs and contract installers are curious about a solution to this software issue.

James

[Rob]

Thanks for the update! My mistake, please keep me updated as I would love to know what the solution is here!