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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Resolved! Removal

Good morning We have a staff member that is no longer with the company and we would like to remove her from having access to Toast. How do I go about doing that?

Sling

Hi everyone,I am wanting to get everyone's feedback on scheduling apps. Currently, we use Homebase but their latest updates and continuing issues with syncing with Toast have made it a nightmare. I am looking at options to maybe switch but wanted opi...

Tip Pool Calculations Net Sales

Hello! We are in the process of setting up Toast Tips Manager. We set up a policy use order as the time interval. Our servers tip out bartenders based on 5% of alc bev net sales. When we previewed the tip pool report, we noticed the sales amounts at ...

Download Paystubs

I am using my mobile browser (safari) and do not have the download option available when looking at my paystubs. How can I download them to my phone, to then upload elsewhere? I checked the FAQ page and there is not an arrow to select, like the examp...

Resolved! xtraChef Recipes: Substitution Modifiers

Hi All,We have menu items that allow for a substitution modifier. xtraChef Recipe Product Mix Mapping only lets me add or subtract a modifier product, there is not an option to substitute one product for another.For example, we have a Boiled Combo me...

catering

Once a LEAD (in led tab) sits as CONVERTED (converted instantly as I created an estimate for the customer) and now the lead has decided not to move forward, how do I change them into DISQUALIFIED?   I know there is the drop down tab that allows  you ...

Archiving orders

Hello all I am a newcomer to Toast. I’m very confused about the archive order function when I’m using it for training et cetera. It throws out my stock functions and counting so that when we are stuck taking at the end of the night every night my sta...

Bluestacks Help

Bought a new Mac and downloaded the new Bluestacks. I used to be able to put orders in (not take payments) and send Gift Cards from home. I'm no longer able to do that it seems. Very frustrating. Does anyone know what changed or a possible work aroun...

Gift Card tracking for specific cards.

Has there been any discussion to give the option to track specific gift cards and leave electronic notes on the cards with notifications?  I would love the ability to track certain gift cards.  Gift cards that I donate to organizations for fundraiser...

Resolved! Disable Setup Checklist

When I set up out Toast menu system a year ago, I was assisted by the presence of the Setup Checklist which automatically popped up whenever I logged in. Once I completed its suggestions it kindly went away.  We recently added the Catering & Events m...

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