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Forum Posts

Horrible Email Editor

The email editors (both the beta and the legacy versions) are THE WORST that I have ever used. They are so over-built that they confuse font color, constantly screw up font size, and generally produce emails that don't reflect what I've put on the ed...

Resolved! Job Permissions

Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...

Toast Classroom

I just completed an office hours Q&A on Zoom.   Is there a recording of that meeting for me to reference to when I am explaining what I learned to my co-workers? 

Offline

Nice when aws went down and system went to offline mode, but who covers declined credit card transactions.  I guess the business looses. 

look up orders by device ID

Does anyone know of a way to filter orders by the device ID that the order was placed on?I've got a random open/unpaid check from Tuesday on a check that was actually paid and closed on Tuesday.  It looks like the ticket populated on a handheld yeste...

Togo Cocktails

We are starting to do togo cocktails that we package ourselves.  Meaning a customer can get any alcoholic beverage ( margarita, jack and coke, miller lt) in a togo can that we then seal the lid. I am looking for a way to include a charge on all togo ...

Prep times not working properly

Prep times are configured correctly in the system, however, they are firing items whenever it feels like it. No rhyme or reason to it. I have reset KDS, cleared cache and data. Nothing seems to work. The prep times work just fine at other 2 locations...

Tip Suggestion with Split Payments

Hi all! Just wondering if anyone has noticed this. When a guest pays partial card and partial cash, the Tip suggestion is only based on the amount paid on the card. My servers get very frustrated with this. A guest could pay a $200 bill with $100 cas...

Modifier Help

I have an Ice Cream Shop we offer hand dipped flavors in 3 options single scoop 2 scoop or 3 scoop . You can get multiple flavors for the 2 or 3 scoop. My question is it possible to have a modifier for all for the flavors that when i hit OOS it makes...

Forced Clock-in required

One of our Flex 14 terminals does not require employees to clock in before using the quick order feature. The other one does. I don’t know how to disable the forced clock in, and I’m not sure why the two terminals are behaving differently.I would lik...