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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

House Account - Same Email Error

Currently, the house accounts do not allow an email to be used for multiple house accounts.  When that person leaves and the invoicing/receipts needs to be emailed to another person in the department but already is responsible for another house accou...

Resolved! online receipt printing with expo/kds ticket

Hello team!We just opened a new location, and for some reason, the printer connected to our expo/KDS is printing not only the regular food running chit, but also an extra "online order" receipt for all online orders. I cannot for the life of me find ...

Tab Name

Is there a way to program a Tab name to automatically be the Table number? I have a label printer that will only print tab names. This works great for our take out orders. But there is currently not an option for the epson L-90 to print table numbers...

Email Marketing- Issues Loading Images

Is anyone else having issues loading images into emails since they changed how it works a while back. Sometimes it takes me 10-15 tries to get an image to load. And since it does load eventually it can't be the image. This is really annoying as it ha...

Onboarding not showing for all mangers

I'm not sure how, but whenever I hire someone it ask "Who do they report to" and I have to select a manger...ETC. well as I'm trying to finish up payroll I was checking new hires onboarding process and only the manger that was selected can see that p...

Staff Surfing the Web on Toast Devices

When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes.  Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...

Resolved! Item Routing Configuration Interface

The column widths in the Item Routing interface cannot be resized and do not scale to view; as a result, we're limited to ~10-15 characters per 'cell', depending on which characters are used (the font is not monospaced). Given we have 50+ item routin...

New Hire Dashboard Update

Why was the INITIALIZE NEW HIRE  section of the onboarding dashboard removed?  This was a great place for me to make sure my managers were onboarding correctly. I was able to do a super quick review of their data entry.  Now I have to leave the dashb...

KDS Mod appearance

Hello!I am currently looking at ways to simplify the Mods for our menu items. I am looking for some ideas and some technical assistance with some ideas I'd like to implement. I would like to be able to categorize mod groups under individual items wit...

BOGO comp programming

Hello team!We are trying to offer a free kids meal with every adult entree purchased. Is there a way to program that in Toast so that automatically calculates or is only available if both conditions are met? One to one is easy, but if there are multi...

BIG Uber Eats Integration Issue

I've posted about this in the past, along with others who have realized. My fear is for the restaurants who don't realize this yet and are losing big time. There is a big issue with the Integration between Toast and Uber Eats, where orders will be ac...