Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Sling

Hi everyone,I am wanting to get everyone's feedback on scheduling apps. Currently, we use Homebase but their latest updates and continuing issues with syncing with Toast have made it a nightmare. I am looking at options to maybe switch but wanted opi...

Issues Accessing Toast Web/Payroll

Is anyone else experiencing issues when trying to access Toast Web and/or Toast Payroll after signing in? This issue started about 3-weeks ago, and it goes back and forth from Toast Payroll and Toast Web! I have reached out to support numerous times ...

Opera/ PMS

Hello,We use toast in the restaurant and opera for the Hotel PMS.  The night auditors have to manually post our cash sales, is there anyway to get the cash sales to flow to Opera?

Resolved! Oysters-Modifier configuration

We have four raw oyster options for every shift, so I have set up an Oyster Choice Modifier Group with a Premodifier including the option to order anywhere from 1 to 24 of each oyster available.   This setup has worked very well, but recently I have ...

Discrepency in loyalty points

I recently opened up loyalty points, but something really bizarre happened.I got an email that maybe one account is suspicious. It made 400+ points in one day, strangely different tables, different customers and all see points going to a single accou...

Job Permissions

Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...

Resolved! Order of shift review prompts

Hi I'm new to Toast, coming from Square and trying to get in the swing of the shift review process with my staff. our previous practice was to print the server sales report at the end of the shift, then do a "paid out" for the cc tips from the drawer...

adding employees

I was adding all the employees into the system as we are newly switching from Micros to Toast. It automatically changes setting to yes at top to send invite for access. I only wanted this yes for management not staff. However, for 3 servers, I must h...

Discount codes on reciepts

I'm sure I'm not the first to want to pout a single use discount code on my receipts, but I'm not finding anything directions or how to's. I just want to offer a free soda to get customers to return sooner....

Resolved! How to setup google SEO in tags in the website

Asking chatgpt I got this piece of code. But now since i moved to Toast Sites with the digital pro subscription I get the website and app hosted through them. When i open the inspect in chrome browser, i do see some of the tags in the <head> section...

Resolved! Notification Setup Options Greyed Out

I originally configured POS notifications for servers when the KDS fulfills items a few weeks ago. I had also checked these settings not even a week ago and I don't remember seeing grayed out options. But now they are, and I have no idea what caused ...

2 part authentication

Hello,Apparently about a week and a half ago every user got switched to needing 2 part authentication, and ONLY one number is allowed per account?  I hope the guy I spoke with tonight is incorrect, as my number is the one now associated with our acco...

Discount Displaying While Rining Up

Is there a setting that enables discounts to reflect while the order is being rung up? We have customer facing screens and when ringing up items the customer must wait till they pay to see the discount applies.  This example would be for an auto-appl...