Hi I'm new to Toast, coming from Square and trying to get in the swing of the shift review process with my staff. our previous practice was to print the server sales report at the end of the shift, then do a "paid out" for the cc tips from the drawer...
Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...
I was adding all the employees into the system as we are newly switching from Micros to Toast. It automatically changes setting to yes at top to send invite for access. I only wanted this yes for management not staff. However, for 3 servers, I must h...
We switched to ShipDay from Toast Delivery Services last month for takeout and catering deliveries -- their guest rates are significantly lower, delivery radius larger, and they offer far superior customer service... we've been very happy with the se...
I'm sure I'm not the first to want to pout a single use discount code on my receipts, but I'm not finding anything directions or how to's. I just want to offer a free soda to get customers to return sooner....
Asking chatgpt I got this piece of code. But now since i moved to Toast Sites with the digital pro subscription I get the website and app hosted through them. When i open the inspect in chrome browser, i do see some of the tags in the <head> section...
I originally configured POS notifications for servers when the KDS fulfills items a few weeks ago. I had also checked these settings not even a week ago and I don't remember seeing grayed out options. But now they are, and I have no idea what caused ...
Hello,Apparently about a week and a half ago every user got switched to needing 2 part authentication, and ONLY one number is allowed per account? I hope the guy I spoke with tonight is incorrect, as my number is the one now associated with our acco...
Is there a setting that enables discounts to reflect while the order is being rung up? We have customer facing screens and when ringing up items the customer must wait till they pay to see the discount applies. This example would be for an auto-appl...
I'm administering all employee onboarding, etc. I would love to be able to log in once and only once. However, I'm not greeted with the option to link when logging in. Is there a permission necessary? Is there a place to request this link within ...
Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...
I am new to the system and am trying to help my employer to clean up their items and get the barcodes to work. Can someone please help me I am not getting through to anyone on the customer service line.
Is there a way to pass the cost of the 6.99 delivery fee onto the customer? It makes no sense to charge the restaurant that cost. We should be able to pass the cost to the guest. Choose the convenience they should pay for the fee!!!
When entering open items the price doesn't print on tickets... Also, transfers don't have to be accepted. It's almost like a force transfer. Both of these scare me. Any current fixes or ideas?
Hi I have a question in regards to uber bogo discount that needs to show on the toast receipt. But when I add the item discount on the check manually it adds delivery fee . How can I prevent from charging the delivery fee on the reciept ? Please let ...
