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How do we submit user feedback about the new "Toast Community"?

Erin
Salad I

‎12-03-2022 09:04 AM - edited ‎12-03-2022 09:07 AM

The old Toast Food for Thought Facebook group stopped publishing my questions the past couple of weeks, so I logged in to the Toast Community for the first time today. I don't see anywhere on the page where we can 'submit feedback' about the Toast Community (for buttons that don't work as expected, workflow issues, and something as simple as 'expanding' someone's post so we can read the whole thing, etc.).   How do we submit feedback about this platform to improve it for other users? 

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1 REPLY 1

Nikhil
Community Manager
Community Manager

‎12-05-2022 04:14 PM - edited ‎12-05-2022 04:15 PM

Good afternoon, Erin! We do have a survey that you'll occasionally see, but we're happy to hear your feedback. You can send us an email at community+feedback@toasttab.com with your thoughts and suggestions. 🙂

  • This email should only be used for feedback about the community and this platform.

  • Contact the Care team for all urgent help requests.
  • Replies to these emails will generally be slower than our responses to the forums.

We're working on assembling guides and tutorials, so any feedback you have about the early workflow/experience is valuable!