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Missing Check Numbers

Going thru a sales tax audit and am getting puahback because of missing check numbers.  I believe when all items are voided on a check, the ticket number simply disappears, but can't find an article saying that.  Anyone know the answer?

3 REPLIES 3

with a pos system i think the order number should show up even if it is voided  my problem is any given day I am missing 17-24 ticket numbers and we might void 1 order a week. it makes absolutely no sense to me and toast has pretty much not given a clear explanation    very frustrating 

We have the article below that explains why this happens, which was inspired by the Toast community. If you have further questions about missing check numbers, please let us know! 

Understand Missing Check Numbers



Robert Anderson, Community Manager
Toast