I have a combo meal which has a mix of items that are vatable at standard rate 20% and items at zero rate for takeaway. For example a cold sandwich (0%), fries (20%) and a cake (0%) for a set price.I have it set up so you click on the combo and it th...
I have fast casual burger joint. I setup my toast jobs up as all ""cashier" as I was instructed to do for my employees. My issue is with credit card tips if staff is working in the kitchen expediting logged in as " cashier" that tips aren't going t...
The printout for the z report is missing one sales category even though the sales report on toast shows it. Is there a setting or something that I am missing?
Sales tax isn't matching:Delivery fees aren't being pulled from GH: Toast's 3rd party integration seems to ignore the tax and delivery fee fields from Grubhub and Uber Eats. It makes accounting a nightmare. Please fix this soon...
Hey everyone!We’ve noticed some unusual issues with transactions involving QR code payments, particularly when a check is split. Here are the main concerns:1. Discrepancy in Split Check Totals Between Toast and R365: When a check is split, the subtot...
When I open issues, I see an email like this. Did we fix it? 13589507It would be soo helpful if it can include at least a meaningful subject line? Having to open and see what the issue is for each email is just painful.
We have four raw oyster options for every shift, so I have set up an Oyster Choice Modifier Group with a Premodifier including the option to order anywhere from 1 to 24 of each oyster available. This setup has worked very well, but recently I have ...
every night the closer has to do their shift review to collect tips then has to clock out. To count the drawer and close the register, they need to clock back in, close the register then clock back out. Sometimes (not always) they can collect tips ...
First day. 2 people didn't pay, didn't understand how to close out for the night . I need someone to walk me through this
I had a card process and say incomplete card transaction? do you know why
I recently opened up loyalty points, but something really bizarre happened.I got an email that maybe one account is suspicious. It made 400+ points in one day, strangely different tables, different customers and all see points going to a single accou...
We have the toast flex system with KDS. We use Bank of america ebt for now, we just pay processing fees , bought the machine for 250 and it works fine. i would love to use the newly integrated ebt with toast, but for some reason you guys want to char...
Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...
Hi I'm new to Toast, coming from Square and trying to get in the swing of the shift review process with my staff. our previous practice was to print the server sales report at the end of the shift, then do a "paid out" for the cc tips from the drawer...
I was adding all the employees into the system as we are newly switching from Micros to Toast. It automatically changes setting to yes at top to send invite for access. I only wanted this yes for management not staff. However, for 3 servers, I must h...
