02-15-2025 06:22 AM
I originally configured POS notifications for servers when the KDS fulfills items a few weeks ago. I had also checked these settings not even a week ago and I don't remember seeing grayed out options. But now they are, and I have no idea what caused that.
I searched Toast articles/documents and the most I found regarding grayed out options was to reset your browser's (Firefox) cookies & cache, which I did to no avail. For reference, I'm a top-level user with all permissions granted so it's not that.
Has anyone else experienced this?
Solved! Go to Solution.
02-17-2025 09:34 PM - edited 02-17-2025 09:36 PM
I was able to get it to go grey out for me, it is because QR code payments is not checked, if you check QR Code payment it they will be active. (to clarify, check QR code, and hit save)
02-16-2025 04:27 PM
I also have the section greyed out as well.
02-17-2025 09:15 PM - edited 02-17-2025 09:16 PM
02-16-2025 04:52 PM
Not greyed for me, same app version too, have you tried another browser at all?
02-17-2025 09:13 PM
Yes, I also tried Chrome and Edge. Also tried a separate PC, no luck.