cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Notification Setup Options Greyed Out

I originally configured POS notifications for servers when the KDS fulfills items a few weeks ago. I had also checked these settings not even a week ago and I don't remember seeing grayed out options. But now they are, and I have no idea what caused that.

I searched Toast articles/documents and the most I found regarding grayed out options was to reset your browser's (Firefox) cookies & cache, which I did to no avail. For reference, I'm a top-level user with all permissions granted so it's not that.

Has anyone else experienced this?

1 ACCEPTED SOLUTION

I was able to get it to go grey out for me, it is because QR code payments is not checked, if you check QR Code payment it they will be active.  (to clarify, check QR code, and hit save)

View solution in original post

8 REPLIES 8

I also have the section greyed out as well.

I was last able to edit the setting around 2/6/25, do you recall when this started for you?

Not greyed for me, same app version too, have you tried another browser at all? 

Yes, I also tried Chrome and Edge. Also tried a separate PC, no luck.