Random Deposit

JRandAR
Soup I

Hello -  I received a random deposit  that doesn't seem to match and sales activity. I have multiple locations and the cc transactions are matching the deposits on the sales summary.     It came in with all of  the July 4th weekend deposits so it took a while to match up the various deposits to the settlement reports.

I have checked the fee statements and did not find it noted as any kind of adjustment.

Is there some way to search with the deposit transaction code?

Open to any suggestions.

JR

 

1 REPLY 1

Rob
Community Manager
Community Manager

Thank you for reaching out to the community! I recommend contacting support for further investigation. You can also try Googling the transaction code to gather more information, but unfortunately, there's no way to look it up in Toast. If you'd like, you can send me a dm with the transaction code, and I can review it. However, support will still be your best option!



Robert Anderson, Community Manager
Toast