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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

GL Mapping - Event Deposits - Toast and R365

I'm the accountant for a restaurant that uses Toast, feeding the data to Restaurant365.  My problem relates to processing a customer deposit for a future event.When the ticket for the deposit is closed, that amount post to the Sales GL in R365.  I do...

Special Event Deposits

Dear Toast community,  I'm having difficulty reconciling my bookwork in regards to special events.  A customer comes in and wants a special party etc. and puts down a deposit.  Then a month later the event is finished and the customer pays their bill...

Deposit/Deposit Redemption

Is there a way to track a deposit redemption to the original deposit?  For example, on an invoice, when I scroll to payments, I can see when the deposit was redeemed but I can't track to the actual deposit payment.  Sometimes, the date and time make ...

Citizens payments to us

I received 3 payments in my bank from Citizens Toast. I thought they were only on the payroll side and only see them as debit for taxes and payroll. Why would I get credits from Citizens and how do I reconcile them if they were to make up for issues ...

Cash discrepancy

HelloPeriodically the total cash payments under sales summary will be more than the total cash payments collected for the day.  Even under all of the deposit information and reporting is correct but the total cash payments is more causing us to be sh...

Door Dash tip handling

Hello Toast community!We use TDS and understand that Door Dash driver tips are included in our "tip out" reports. I'm looking to talk to others who use this service, and get some ideas as to how you handle the "tips reported now, but invoiced later" ...

Revenue Items

I am trying to figure out how to create a couple of different revenue items.Delivery fees, and catering deposits.We frequently take catering deposits, which are not applied to the final bill until it is paid in full, so they do not incur any taxes.

Entering a Negative Deposit

I am having some troubles entering a negative deposit at the end of the day.  The expected deposit is showing up in the sales report properly as a negative number, but when we try to enter the actual up at the terminal, it wont let us put in a negati...

Update Entries cash deposit

After counting down a specific drawer and I know my cash deposit will be $XXX.XXX for just that drawer what do I select in the drop down menu : options are  Add cash in  -  Add cash out  -  Add cash drop....Our employees dont count down the drawers a...

Toast Deposit Math Not Adding Up

I am in the process of reconciling Toast deposits into my bank for the month of June - dates 6/1 to 6/30. When I pull up the reports for those dates, Toast shows Gross credit card payments made by customers of $91,963.63$2,472.99 was pulled out of th...