Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Cash back

Is there anyone out there that operates cash back in toast?  For example a customer pays by debit/credit card say £50. this covers £30 for food and the balance of £20 is paid back to the customer in cash.   How do you record this transaction in your ...

Small deposits

In May, Toast started making small deposits to my business checking account, in addition to the regular daily deposits. However, I can't see any of those deposits on the dashboard. I contacted Support, but they weren't able to help. There's an open c...

Random Deposit

Hello -  I received a random deposit  that doesn't seem to match and sales activity. I have multiple locations and the cc transactions are matching the deposits on the sales summary.     It came in with all of  the July 4th weekend deposits so it too...

Deposit/Deposit Redemption

Is there a way to track a deposit redemption to the original deposit?  For example, on an invoice, when I scroll to payments, I can see when the deposit was redeemed but I can't track to the actual deposit payment.  Sometimes, the date and time make ...

Years of service

I was wondering if there is a way to pull up every employee I have and show their years of service, instead of going to each employee individually.

Tip Jar Cash Tips

Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...

GL Mapping - Event Deposits - Toast and R365

I'm the accountant for a restaurant that uses Toast, feeding the data to Restaurant365.  My problem relates to processing a customer deposit for a future event.When the ticket for the deposit is closed, that amount post to the Sales GL in R365.  I do...

Special Event Deposits

Dear Toast community,  I'm having difficulty reconciling my bookwork in regards to special events.  A customer comes in and wants a special party etc. and puts down a deposit.  Then a month later the event is finished and the customer pays their bill...

Citizens payments to us

I received 3 payments in my bank from Citizens Toast. I thought they were only on the payroll side and only see them as debit for taxes and payroll. Why would I get credits from Citizens and how do I reconcile them if they were to make up for issues ...

Cash discrepancy

HelloPeriodically the total cash payments under sales summary will be more than the total cash payments collected for the day.  Even under all of the deposit information and reporting is correct but the total cash payments is more causing us to be sh...

Door Dash tip handling

Hello Toast community!We use TDS and understand that Door Dash driver tips are included in our "tip out" reports. I'm looking to talk to others who use this service, and get some ideas as to how you handle the "tips reported now, but invoiced later" ...

Revenue Items

I am trying to figure out how to create a couple of different revenue items.Delivery fees, and catering deposits.We frequently take catering deposits, which are not applied to the final bill until it is paid in full, so they do not incur any taxes.