Discount codes on reciepts
I'm sure I'm not the first to want to pout a single use discount code on my receipts, but I'm not finding anything directions or how to's. I just want to offer a free soda to get customers to return sooner....
Forum Posts
Online orders are double-deducting from stock counts
Hi Gang,Since yesterday morning, we've noticed that all of our online orders are reducing inventory by 2. We have a significant retail operation so this is causing alot of confusion.Happening on our custom braded online store and Toast Local. Orders ...
Resolved! suspending or blocking a points account temporarily
Hi Matieswe turned on loyalty points just coupe days ago, and we got an email about possibly suspicious acivity on one account. It suddenly got 403 points in just one day. Looking further it seemed several orders in same day were added to that one a...
Resolved! How to setup google SEO in tags in the website
Asking chatgpt I got this piece of code. But now since i moved to Toast Sites with the digital pro subscription I get the website and app hosted through them. When i open the inspect in chrome browser, i do see some of the tags in the <head> section...
Resolved! Anyone have experience with the Branded App?
I did give them access as the onboarding suggested. Also did publish from the branded site in the backend.Not sure how we will get to know the app is in the app store.
Correct Accrual for Sick Time in Colorado
Hi. Was wondering if there were any Colorado restaurants out there using Toast Payroll that can confirm that it is accruing the sick time correctly per the Colorado statute. I have found in other payroll systems that the accrual doesn't stop at 48 ...
Resolved! Notification Setup Options Greyed Out
I originally configured POS notifications for servers when the KDS fulfills items a few weeks ago. I had also checked these settings not even a week ago and I don't remember seeing grayed out options. But now they are, and I have no idea what caused ...
How can i add a badge for Appstore download icon in the footer of all pages?
HiI want to add a note in the footer of all pages or maybe in the front page to download our app for ordering.Preferrably for both Apple iOS and for Android.I wish these were part of the template they provide.Cheers, Ashok
2 part authentication
Hello,Apparently about a week and a half ago every user got switched to needing 2 part authentication, and ONLY one number is allowed per account? I hope the guy I spoke with tonight is incorrect, as my number is the one now associated with our acco...
Feature Request: Discounts Report with Item Name
It would be great to add the Menu Item name to the Discounts Report, instead of having to click into each item. The ability to export the information for training and menu analysis would be a huge plus.
Resolved! Toast Website Creating forms
HiI need to create "Catering" Link, but not connected to Toast Catering.It should have fields like "Name, Phone, email, Guest Count, Event Date, Description, where the customer can just enter items they need, and then hit "submit"This should just tur...
Loyalty Member/Transaction Page is as Slow as a Snail
Anyone else have a horrible experience with the loyalty transaction and loyalty member pages? We have around 30,000 rewards members across 5 locations and it takes forever, if it does at all, to come up with loyalty accounts. It's incredibly frustrat...
Unable to use digital storefront, even after we signed up for it 3 days ago.
I tried to sign up with owner.com for a webpage and the branded APP. I almost got things working before I realized that Toast also had a similar product. So, I dropped off owner.com and signed up 3 days ago. Got the material, pricing, and DocuSign co...
Resolved! End of Day report report VS drawer history/cash audit
Hello,Which report gives me the information that ACTUALLY happened to cash on a particular day?My end of day report says cash collected was $461.81 and tip outs were $361.20Close out overage =$95.18My cash drawer /cash audit reports say cash collecte...
Invoice not in bank account
Good Morning,We are currently still in Test mode but we sent an invoice for an upcoming event and the customer paid it on Tuesday but it has not gone into our bank account. Do we have to be live to receive the money?
