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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Resolved! POS Codes not matching on WISK

Hello My modifier codes do not match up in WISK (inventory Software) under the POS Codes. As it stands I have 10 buttons Labeled 5oz but no way to link the recipe to the button in Toast.Incase that was not clear, the 10, 5oz buttons POS code don't se...

Tip Suggestion with Split Payments

Hi all! Just wondering if anyone has noticed this. When a guest pays partial card and partial cash, the Tip suggestion is only based on the amount paid on the card. My servers get very frustrated with this. A guest could pay a $200 bill with $100 cas...

Trying to read my pay check

HelloI am bartender and we receive tips in a number of ways. The cash I receive and claim, the cc tips I get and claim, the tips I receive from the servers, the cash I receive from the servers.On my paycheck I have.."regular"--- which is my hourly"Ti...

Exporting payroll data to ADP

Does anyone else out there use ADP for payroll? I've been working with ADP to accept the Excel spreadsheet that Toast can generate from the Sales Summary page, but they're telling me that Toast isn't currently a vetted company. This seems odd, consid...

Discount Code

How can I create a discount code for the local kids to use on their lunch meals without it displaying on my online ordering menu?  It will not let me uncheck the box, as it is grayed out.  I want to offer the high school kids a discount, but only the...

Resolved! week

hi i want to define the work weekto start on sunday - until saturdaymy payroll is like that (sunday to saturday)

Work week Filtering

I have called in twice about not having the ability to match reporting with my work week. We operate Sun-Sat and that is also how our payroll runs. All the reporting on Toast starts the work week on Monday. It is hard to believe that we don't have th...

Happy hour

Hey there! I am struggling remembering how to adjust my happy hour.  I have noticed that we have craft beers included in the happy hour and it shouldnt be that way.  It should just be domestics.Thank you for any help you can give me with this

Toast Pay Card and Pay Out

Hi all!  Curious on feedback from anyone that does Toast Pay Card and Pay Outs.  Pros and Cons?  We currently pay credit card tips out on paychecks and are contemplating a change. Owner wants to start withholding for credit card fees but allowing pay...

Production Item Counts for modifiers?

I have recently set up production counts for my menu and I am loving it.  We often have 20+ top tables and this makes them easier to organize.   Is there anyway to get production counts on the modifiers.   For example   If they have the choices of gr...

Quickbooks Desktop web connector files

Hi there.  Does anyone know how often do you have to update the qwc files so your web connector will work properly?  The file we have is showing it was valid until 7/31/24 and of course Toast's "help" menu is too basic to touch on a specific such as ...

Missing Check Numbers

Going thru a sales tax audit and am getting puahback because of missing check numbers.  I believe when all items are voided on a check, the ticket number simply disappears, but can't find an article saying that.  Anyone know the answer?

% off unique promo code for contacts

Wondering if there is a way to do this in Toast.Can’t seem to find it. We print these on table stands and offer a 10% unique discount code for their contact details.If not, something for the product team to make ASAP Leads to this page.