Revenue Center: Third Party

[Sdaniel]

Hi everyone!

I am working on cleanup of our revenue centers. In the past, there was a disclaimer on the revenue center page that third-party sales cannot be tracked as a revenue center, however today I noticed that message changed. Does anyone know if there is an additional setup that goes into third-party sales tracking in a revenue center? I know how to create the revenue center and assign for dine-in orders, but how do I ensure that the sales/orders are tracked automatically as a third party without the manual work of going into an order and changing the revenue center? 

Thank you!

Sayra 🙂

[Rob]

Hey @Sdaniel! To ensure proper revenue assignment, you must assign revenue centers to one or more of your service areas, tables, or devices.
When it comes to third-party orders, you should assign them to one of the following methods to avoid having to resort to manual assignment. Then the orders should be automatically applied to the correct revenue center. Are you noticing that this is not the case?

[Sdaniel]

Hey Rob!

No, third-party assignments are not happening automatically. I understand how to assign revenue centers to service areas, tables, and devices but how would that apply to third party orders? Third party orders come from the Door Dash marketplace, does that mean we would have to create some sort of "Third Party" service area that is specifically for Door Dash orders, even though it would be visible on each location's floor plan. 

The service areas and tables we have in place right now are for dine in orders. 

Thank you,

Sayra 

[josh212]

Hi @Sdaniel 

Whomever is posting your orders into the POS whether an aggregator or the third party you must make sure that they have the revenue center included in the Payload wrapper for every order. If you change the details the GUID may update for that revenue center causing the reporting to no longer post correctly.

here's an example of the payload not having a rev center . You need to have the platform update the revenue center and post with order.

 "guid": "20589ae7-01f4-shdhc-b1dd-10d4d3c4e654",
        "entityType": "Order",
        "externalId": null,
        "revenueCenter": null,
        "server": {
            "guid": "asavsa-81ac-46da-a60e-dddsdsfa5f92c",
            "entityType": "RestaurantUser",
            "externalId": null
        },
        "createdInTestMode": false,
        "lastModifiedDevice": {
            "id": "0cdb5fe02sdsbd92"
        },
        "source": "API",
        "voidDate": null,
        "duration": null,
        "businessDate": 20240110,
        "paidDate": "2024-01-10T16:52:39.844+0000",
        "restaurantService": {
            "guid": "11bbbee7-dbdd-47ae-a2121s6f3b2be106",
            "entityType": "RestaurantService",
            "externalId": null
        },