Using Handheld Device at Offsite Festival

[CHRISH]

Hi,

We will participate in a festival soon and trying to determine the best way to take payment on my Toast handheld device.

I would greatly apr

[vienmhoang]

Assuming there won't be wifi you can use at this place. If you have cell reception. You could get one of those cellular mifi devices from your mobile provider and connect the handheld to it. Or turn on the hotspot on your phone and connect your handheld to the hotspot wifi if your cellular plan includes hotspot.

[LaRocque]

All Toast handhelds are going to require a Toast network to accept payments.  This means the Meraki router.  You can take a  ToastGo and run it offline, but then you run the risk of invalid cards.  If your transaction amount is low enough, and the volume will be high, you can roll the dice and go this route.  But understand that Toast will not reimburse or otherwise cover any failed/declined transactions.  

[Marezeedotes]

If I am offline, can customers still leave a tip on the handheld?

[Rob]

Customers can leave a tip, but it won't be processed until the device returns online. 

Use Toast at Farmers Markets, Outdoor Areas, and Food Trucks
Follow Toast's Off Premise Payments Guide