View Order Updates/Auditing

[Kirsten_H]

I used to be able to click 'View Update History' to view/audit check activities (1st picture).  Last week this functionality disappeared, and I get a header with no information (2nd picture).

I was on a call with Toast Support today on a different issue and asked about this.  I was told that this functionality was removed as it is only for Toast agents to use.  Has anyone else had this experience?

How do you audit checks to figure out issues that arise?

[au79teahouse]

This is a news to me. It wasn't there before for us. But it works for me when I clicked one of the orders from today.

[rcmck]

Still working for me, just used it this morning. I would try opening in an incognito window, if it loads, might be a cookie or cache issue. 

[Kirsten_H]

Great idea.  Sadly, it's not the solution.  I tried in incognito mode without luck.  Cleared cookies & cache anyway...still didn't help.  I did create a ticket earlier today (before I was told it was only for Toast agents...), so we'll see if and when I get a response there.

[rcmck]

Ok,.there is a check audit permission, 4.17, I would check that you have that permission as well.