Email Marketing Features Needed
‎05-19-2025 01:12 PM
I would like to see more email marketing automations available than the 8 that toast has pre-made for you to choose. There is no option to create your own automations. I think the "We miss you" automation should be extended - if you want to send customers that haven't ordered in 30 days, 60 days, 90 days, etc. Right now you can only pick one. I would like to have multiple with increasingly aggressive email offers to win them back.
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Email Marketing
‎05-19-2025 02:22 PM
This is great feedback, thanks for sharing, I will let the team know!
Robert Anderson, Community Manager
Toast
3 weeks ago
Hi Rob,
Checking in to see if you had any insight to their response to adding these additional automation capabilities? I am considering switching my chains loyalty program over to a competitor that does offer these features.
