I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Hello,I help run a small retail shop, and we are just starting to use Toast. We would like to change the word 'Server' on the guest receipt to say 'Cashier' and change the word 'Rrdered' to say 'purchased'. Is this possible? I looked through all the ...
We have noticed several limitations when using Toast Offers, with one of the biggest ones being the ability to limit redemptions of an item-level reward to one per transaction.I was working on an offer that has worked well for us in the past: Free Ap...
I know where the link is for my Email Marketing Page but is there a way to edit that page? The Rewards sign up page looks good (and different formatting) from the EM page, which looks slightly outdated.
We are experiencing an issue where the Toast API is off from the Portal when comparing net sales within individual locations in categories like say 'Food' or 'Wine in the 'last week' period. The net sales data differs by a few dollars and up but it'...
We would like to have different Suggested Tip Percentages for Take Out/Online Orders than Dine In Orders. We have the suggested tip percentages of 18%, 20%, and 22% and these amounts are great for dining in, but are a bit high for Take Out orders. ...
It would be great to be able to customize a 404 Page. Specifically, I would like to add suggested links on the 404 Page to guide people back into the site.I also want to start a store blog. I cannot find a blog template. I can use other templates and...
When we opened originally the tip percentages for customers to give were higher on the handle helds. now they are very low and we didn't change them. were trying to figure out how they changed, when did they change, and how to change them back
We've been fans of most all things Toast since we opened our restaurant three years ago. One of the apps we use is Toast Websites. Until recently we had a local person managing our website with updates, including pictures, events, etc. We are now loo...
Are there any plans to create a referral system like credit card referral links? Each Loyalty Member has their own referral link (which can be turned into a QR code) to share. The restaurant would then control the rewards for grantor and grantee. ...
Hi All, When selling a physical gift cards, are purchasers given the option to associate that purchase w/ their existing Toast loyalty account? That would then imply that when the gift card is used for a purchase, that the points would accrue to the ...
I'm designing a simple app for our restaurant. I wanted to display the current reward point balance. But unfortunately, there is no easy way to get it. The link to check rewards is pretty arcane; it sends an email or a text message. If we could get t...
Does anybody know right off what guests should look for in their email to find a gift card? I just want to be able to tell them to look for a gift card from "so and so" but I am not 100% sure what to say.
About 10 days ago Toast changed the way online orders through Toast are handled so restaurants can no longer update orders placed via Toast Platforms, online ordering and Toast Locals, similar to DoorDash and 3rd party orders. So if a customer plac...
Is there a minimum contract term for signing up with Door Dash through Toast or can I cancel at any time? I want to confirm if I cancel the $30/mo fee with Toast I am not locked into a longer term with Toast or Door Dash.
I'm getting ready to order gift cards and am at the final stage of submitting but am wondering what the QR code on the back of the gift cards is. The preview that I have doesn't look like it's linked to any URL. Is the QR code on the preview simply...
