I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
It would be great to be able to customize a 404 Page. Specifically, I would like to add suggested links on the 404 Page to guide people back into the site.I also want to start a store blog. I cannot find a blog template. I can use other templates and...
When we opened originally the tip percentages for customers to give were higher on the handle helds. now they are very low and we didn't change them. were trying to figure out how they changed, when did they change, and how to change them back
We've been fans of most all things Toast since we opened our restaurant three years ago. One of the apps we use is Toast Websites. Until recently we had a local person managing our website with updates, including pictures, events, etc. We are now loo...
Are there any plans to create a referral system like credit card referral links? Each Loyalty Member has their own referral link (which can be turned into a QR code) to share. The restaurant would then control the rewards for grantor and grantee. ...
Hi All, When selling a physical gift cards, are purchasers given the option to associate that purchase w/ their existing Toast loyalty account? That would then imply that when the gift card is used for a purchase, that the points would accrue to the ...
I'm designing a simple app for our restaurant. I wanted to display the current reward point balance. But unfortunately, there is no easy way to get it. The link to check rewards is pretty arcane; it sends an email or a text message. If we could get t...
Does anybody know right off what guests should look for in their email to find a gift card? I just want to be able to tell them to look for a gift card from "so and so" but I am not 100% sure what to say.
About 10 days ago Toast changed the way online orders through Toast are handled so restaurants can no longer update orders placed via Toast Platforms, online ordering and Toast Locals, similar to DoorDash and 3rd party orders. So if a customer plac...
Is there a minimum contract term for signing up with Door Dash through Toast or can I cancel at any time? I want to confirm if I cancel the $30/mo fee with Toast I am not locked into a longer term with Toast or Door Dash.
I'm getting ready to order gift cards and am at the final stage of submitting but am wondering what the QR code on the back of the gift cards is. The preview that I have doesn't look like it's linked to any URL. Is the QR code on the preview simply...
Every day, multiple times a day, guests show up after ordering online but we don't have their order. They are not seeing the submit button and think that because they are getting a quote time and total they are done ordering. It's like the last ste...
How can I resolve this issue? I've filled in all the required information according to the steps, but it's been two weeks and I'm still stuck in this situation. Customer service just gives me perfunctory responses.
I am going to enjoy working for your business
We use Toast to run a summer season "soda bar" for our HOA community. We serve ice cream and a grill menu along with some merchandise. We are open from Memorial Day to Labor Day only. For years we have offered (and struggled with) allowing familie...
Community,We're a new restaurant startup located in a very busy brewery tap-room and we're having problems with mobile order and pay orders. We have guests placing orders by mobile order and pay QR codes at their tables and using text message notific...
