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Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
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Forum Posts

New to Toast

I am a new user in New Braunfels, Tx. and would love to visit a retail establishment and learn more about Toast POS system, such as Cash reports, inventory, etc.. Any one-on-one help would be greatly appreciated!!

Resolved! Getting Loyalty Points when using cash

I have had several customers ask if they still get their points when using cash.  I have looked and I have no clue.  Does anyone know?  We do type in their phone number, but it doesn't tell us if the points were added or not.

Loyalty Cards/Mag Strip Cards

Hi everyone! We have a Mug Club membership and have cards produced each year, however the cards do not swipe or even function and are more of a form of ID. Does anyone know if there is a customizable card out there with a mag strip compatible with to...

Discounts across multiple time zones

We're an enterprise customer with locations across multiple time zones.  If I create a time-based menu or a time-based price, whatever I use for the times are applicable in that form across all time zones.  Example, an item's price shifts between 3p ...

Toast Rewards Program

Hi guys! Quick question here, I am hoping someone can help me think through this. I work at a casual Italian restaurant, we are currently using Toast Rewards and the points system with our guests. We get a lot of business from the surrounding theater...

gift card purchase error

testing the e gift card online purchase  and an error message states - card not authorized-card is valid -i have the digital payments set up and e cards activated.am i missing a step ? 

Loyalty Server sign up

I have asked about loyalty before in this forum but am finally trying to implement it! It seems very simple to use for our counter service restaurant, guest facing terminals. However, for our full service it doesn't seem quite so cut & dry.I have add...

Single Group QR Code with Table Dropdown?

Hi there, Trying to rack my brains around something. A client I've just signed utilises individual QR codes for each table to direct to guest Ordering & Payment. This of course creates a cost issue when printing any table assets, as each QR code is d...