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Ordering to wrong location

We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”

 

6 REPLIES 6

MariaM
Soup III

That would be a nice feature.  We have that happen often/daily as well.  4 locations.

IMG_5519.png

 This is what comes up at other food establishments with multiple locations. It’s one step that would alleviate so many issues 🤷‍♂️.

Thank you for providing your feedback! If anyone else feels the same way, please make sure to give this post a kudo!



Robert Anderson, Community Manager
Toast

Hello! After contacting my team, they let me know we are currently designing a pop-up like this for future Online Ordering! Thanks again for reaching out about this! 



Robert Anderson, Community Manager
Toast