I've expressed my opinions about this $0.99 fee in this forum & other channels. I understand we cannot opt-out. I need to prepare my customers & employees while we move to another online ordering platform. Unfortunately, no one at Toast is able/wi...
New online ordering processing fee of $.99 assigned to customers needs to be optional and not forced. The customers should not be charged for this.. they can just call in the order to not get charged the fee which ties up our phone lies. The whole re...
Hi,I have received my first online order charging the customer the $.99 Online Order Processing Fee. The State of Utah requires Sales tax to be paid for any fee that is not "optional" for the customer. Is Toast submitting and paying the sales tax o...
I am going to use the messaging areas of the online ordering pages (which I now use for messages like "busy times may equal longer prep time" etc.) to protest the new mandatory online fee. Something like 'Toast has gone FULL EVIL EMPIRE - Please ema...
Hey Toast marketing you might consider changing your banner! I just did a Google search for Toast online ordering and took a screenshot of the very first thing that popped up. I do believe this is the way it was sold to me when I signed up but mayb...
Toast is taking advantage of OUR customers good faith that WE have built over years before the two MIT Toast founders were even born. SHAME ON YOU TOAST. You have sneaky business practices allowing the terms of service to change at any time and that ...
I'm wondering if there's a way to place an item on hold and send separate orders on the same check?
So with Google Ordering you can't use Promo Codes. It doesn't appear that Gift Cards can be used either. Anyone know if customers get Loyalty Points? So with all these issues what is the benefit of GO?
Dear Toast POS Community and support,I hope this letter finds you well. I am writing to express my deep concern and strong disagreement regarding the recent announcement of implementing a $0.99 Order Processing Fee for customers on orders of $10 and ...
We see that the guests card is denied on our pos. The guest sees that their card hasn't thru. They call up their bank account and show us where this transaction has gone thru their bank account. What I saw on their bank statement: two pre-authorized...
We currently use “Tips manager” to help with pooling tips and allowing me to transfer tips for payroll, but is there a place where my employees can view their daily tips allocations on Toast POS before they receive their paychecks, without me posting...
Hi!Wondering if anyone else is experiencing this besides us? On our new ToastOO menu, if you scroll over to our "Sides" menu and click on it, it directs customers to the middle of our "Beverage" section:https://order.toasttab.com/online/bossladypizz...
Hey Toast Community! We recently received an update on our self order kiosks and wanted to know if anyone is experiencing the same issues we're having. Here's what we're experiencing - Screen glitching when switching menus The "cart" is no longer upd...
My guest can order using kiosk, there are certain menu items that are greyed out. I've checked the menu item in back end and to see if it's marked out of stock or quantity is checked, which I really never use. Anyhow I'm at a loss that this only ha...
Whenever I try to upload an image to the toast menu the system doesn't do anything. I try clicking on choose image but nothing happens.
