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Refunds with rewards points

If I issue a refund and part of the check was paid for with rewards points, will the points return to their account?

2 REPLIES 2

rcmck
Dessert I

I have never refunded a check with rewards yet, but they do return on voided orders, so I assume they should with refunds as well.

josh212
Community Ambassador

Yes just like when you void the payment it lowers the rewards balance.