2 weeks ago
2 weeks ago
Hey, thanks for reaching out! This issue may need to be escalated to support for further troubleshooting, but when searching for an answer here, I found that it could be because of Smart Tax. Are you using this feature?
Smart tax
2 weeks ago
No, it's disabled.
2 weeks ago
I believe this might need troubleshooting to find the issue; I would reach out to chat support for troubleshooting while waiting to see if any community members can assist!