I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Does anyone know of a method to print receipts/coupons to guests when someone buys them a drink to use at a later date? Receipts will say something like: "Someone bought you a drink", and receipt will have specific drinks listed there. This would wor...
Do you know when Toast will allow multiple loyalty accounts on the same table number? If there are multiple checks on the same table, Toast will only allow one loyalty account.
I continue to be baffled as to why none of the POS systems, including Toast, has been able to figure out a robust and truly customer centered loyalty platform. (and integrations are worse yet since they are all glitchy and lack full integration despi...
Currently we are experiencing an issue where when a guest orders an e-gift card from the Toast website, their payment gets captured but no balance gets loaded to the gift card and the card is not sent to the recipient.It's been happening for months. ...
Hi All, Does anyone know if there is a way for guests to pay with multiple gift cards online (Toast Local, Online Ordering, OPT) ? We have a lot of teachers with stacks of gift cards, however for online ordering it appears only one can be used. 1) We...
Hi!! I'm looking for any advice on how to cleanup guest receipts. I'm working on re-doing a menu that was set up for a pizza restaurant. As you can imagine, the orders frequently get mod-heavy.The issue I'm running into is as follows :Imagine that we...
Hello,I just started using Toast Tables for reservations but I am having issues to create reservations within a timeline of 2hs. I alread setup the system to allow reservations within 0 hours but it still not working. When I try to make a reservation...
I am about to switch to Toast and was hoping to continue to use my Brother QL-710W label/barcode printer. It looks like the label size is supported by Toast when I go to test print a product label. I've been trying to buy a Zebra ZSB but I have just ...
Wondering if any Canadian businesses have a loyalty and customer credit options? We are a new to food industry business so didn't research more thoroughly the options they DIDN'T offer in Canada. I saw loyalty program and was excited as that is a hug...
I just want to make sure I didn't miss anything. Can anyone else confirm this on their BOGO setups?Say you have a BOGO promo code: buy one drink --> get one discountedIs there any way to make that BOGO code stack on the Kiosk or Online Order?Meaning ...
We have 3 registers. 2 Work just fine when starting a tab. One of them, you can preauthorize and start a tab but a name does not record on the tab.I can't seem to figure this out. Does it have to do with enabling EMV?Thank you!
I would like to know if Toast gift cards can be added to Apple Wallet. I saw this feature mentioned on the introduction page, but I haven’t been able to find it.
Hi everyone!About a week ago, a guest called one of our locations and mentioned they were getting an error message when placing a Toast Delivery service order. We were able to fix it by simply turning on/off online ordering and delivery. Today the sa...
Hello, I wanted to ask about the Upsell on GFD beta in test kitchen. I saw it in August and joined the waitlist for it and never heard anything else. I have now noticed that this is gone. Has this feature been implemented in Toast? If so, I can't fin...
