We're an enterprise customer with locations across multiple time zones. If I create a time-based menu or a time-based price, whatever I use for the times are applicable in that form across all time zones. Example, an item's price shifts between 3p ...
Can gift cards function when toast is offline?
Ok guys, What am I missing here???Server asks customer, Are you part of our loyalty program?Customer Says no. but would like to be. Server says all we need to sign you up is a phone number.Customer gives phone number.... WHATS THE NEXT STEP??? Ho...
How can I adjust the suggestive tipping $ amount to go off of check amount including discounts rather than before discounts?
Hi guys! Quick question here, I am hoping someone can help me think through this. I work at a casual Italian restaurant, we are currently using Toast Rewards and the points system with our guests. We get a lot of business from the surrounding theater...
testing the e gift card online purchase and an error message states - card not authorized-card is valid -i have the digital payments set up and e cards activated.am i missing a step ?
Hi, we have 4 station, 3 station been automatically update to android 12 and 1 station still with android 9. we have an issue after update to android 12 the pos become so lagg or slow compare with android 9. is there anyway i can downgrade android 12...
I have asked about loyalty before in this forum but am finally trying to implement it! It seems very simple to use for our counter service restaurant, guest facing terminals. However, for our full service it doesn't seem quite so cut & dry.I have add...
Hi! I'd like customers to be able to place their orders online, but select "Dine In" as a dining option. I've seen the options for takeout, delivery, or curbside, but is it not possible for a customer to order online for a dine in order? Pleas help m...
Hi there, Trying to rack my brains around something. A client I've just signed utilises individual QR codes for each table to direct to guest Ordering & Payment. This of course creates a cost issue when printing any table assets, as each QR code is d...
On a phone order, I used to ask customers to tip out our own driver before we used TDS and after I switched to TDS, I don't know do I need to do that anymore because I know Doordash will pay for the dasher even the orders with no tips. What do you g...
Why are we not able to use the exisiting customers cell numbers, within our database, used for the rewards program to send SMS messages? If its a consent issue, why not allow us to send them an initial SMS message and they can decide to opt out if th...
What has been customers reactions to passing along CC fees
I am noticing that guests with partial rewards are unable to redeem them. for example - they have earned a $50 reward and used only $5 of it last time. They go to use the $45 today and you can see it on their account but you cannot redeem it. The red...
Hi, it looks like my taproom's loyalty points were entered incorrectly and I'm wondering if there might be an easier way to fix all of them rather than going through them individually (there are over 500). Any help or tips are greatly appreciated!
