04-22-2023 11:26 AM
Hello all,
I am here hoping someone can actually help me. I followed a toast training video (pre mods) teaching me how to set up half pizzas. However, it didn't work. Then I spent 40mins on the phone with toast trying to fix whatever the issue is. The end result was nothing. Seems to be my luck with this system. I used their video and yet customer care tells me it's not possible.
Does anyone have the half pizzas set up? For whatever reason on my system, I hit 1st half, first choose topping, next topping and it get all scrambled on the ticket. For example, I need it to show up as
1st half
bacon
pepperoni
2nd half
olive
mushroom
What I get on my screen is
1st half pepperoni
olive
bacon
2nd half mushroom
It shows up in order of how it is on my screen and not in the order I select them.
Also, is there such a thing as a personal Toast professional or direct rep?
Solved! Go to Solution.
04-23-2023 03:38 PM
We tried their recommended solution for 1/2 and 1/2 pizzas and decided it was easier just to use the special request button. Some customers know about our system and some don't but we don't get complaints on how we run it. If you want 1/2 and 1/2 on two specialty pizzas, we key in the more expensive pizza and put a note for the other 1/2 to be the other item. If someone wants 1/2 specialty and 1/2 pepperoni, we key in the specialty pizza and drop a note to put pepperoni only on 1/2. Once we got a system worked out we haven't had problems. If they want pepperoni with black olives on 1/2, we ring up a pepp pizza, and a modifier of black olives and put a note to put them on 1/2 only.
06-08-2023 08:01 PM
Our store has (what I feel is) a fantastic setup for ordering half and half pizzas. Here is a link to our online ordering menu if you want to check it out -> https://www.toasttab.com/sam-louies-iola-2150-n-state-st/v3/#d43896020-2818-4503-add5-55d286726a3ede... (If the link has some type of issue, it's the Sam and Louie's IOLA LOCATION).
The Create Your Own pizzas have options for whole pizza toppings, H1 (half 1) toppings, and H2 toppings. They show in the kitchen like this:
18" CYO Pizza
Pepperoni
Mushroom
H1 Jalapenos
H2 Pineapple
The option is also available for our Specialty Pizza flavors. It would show in the kitchen like this:
18" Half and Half
H1 Sam & Louie's Best
H2 BBQ Chicken
If they want a half specialty and half single topping, they ring it in under a Half and Half Specialty, then when selecting the second half they would select Cheese, go to the toppings modifier section, scroll to the H2 modifiers, and select the H2 topping. It would show in the kitchen like this:
18" Half and Half
H1 Sam & Louie's Best
H2 Cheese
H2 Pepperoni
The whole setup is very easy to use, and a toast rep was able to walk us through setting it up. I'm not exactly sure who, but I could certainly find out if anyone is interested in more information about this particular setup.
Thanks!
08-15-2023 04:12 PM
we have a Side A and Side B modifier group. Works quite well for us.
12-21-2023 05:52 PM
This is one of the best builds I've come across.
12-22-2023 03:55 PM
We have these options for half and half:
Whole:
1st half
2nd half
That way we can charge half price on half toppings and differentiate between the toppings on the whole pizza. Kind of cleans up the kitchen ticket and makes it easier to read. Example half pepperoni and black olive and half pepperoni and sausage. ticket would look like>
Medium BYO thin
whole: Pepperoni
1st half: Black olive
2nt half: Sausage
01-06-2024 09:38 AM
Hello,
Yes, we went through the same. You have to build modifier for Whole Topping, Half 1 Topping and Half 2 Topping. Same Topping list of items, just obviously 1/2 the price for the Half 1 and Half 2.
Ridiculous that a system such as Toast has no easier solution, but as Toast Support often tells me....the software was built for casual dining restaurants and not Pizzerias. That makes you feel really great about chossing Toast!
02-16-2024 11:19 AM
There is a setting to change to have it print in the order you select them. It's under Front of the House>UI Options>Modifier Sorting. It will display on the kitchen screens and tickets just how you enter it.