April 2026 Product Updates - Retail

[Rob]

Hey, Toast Community!

In this month's post, you can find updates on the following:

• Barcode Scanning on Toast Go 3
• New Support Center
• Toast Payroll Tax Guarantee
• Test Kitchen - Access to new POS Checkout Improvements

• Toast IQ Updates: 
  1. Get answers about your devices in Toast IQ
  2. Bring even more data into Toast IQ
  3. Get live visibility and take action on your schedule

Check out more about the updates in the descriptions below:

Barcode Scanning on Toast Go 3

 Staff can now scan product barcodes directly on the Toast Go® 3 handheld device to instantly add items to a purchase— no manual lookups, no extra equipment needed. Fast checkout, wherever you need it.
Learn More  

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New Support Center

Get help in one place with a streamlined hub for every support tool. Case tracking, device status, real-time alerts, 24/7 chat, and resources — all designed to keep you focused on customers. If you're managing multiple locations, the multi-location view helps you stay on top of support cases across all stores and focus on what needs attention.
Check it out

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Introducing the Toast Payroll Tax Guarantee

We’re committed to making your transition to Toast Payroll as seamless as possible. To ensure you can move forward with confidence, your first filing is protected by the Toast Payroll Tax Guarantee*, which covers up to $4,000 in penalties in the unlikely event of a filing error.  

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Toast IQ Updates:

• Get answers about your devices in Toast IQ.
  Device status, network details, and troubleshooting steps are all surfaced in one place so you can quickly understand issues and keep things running. 
  Just ask →

• Bring even more data into Toast IQ.
  Upload CSV files, PDFs, and photos into Toast IQ to connect budgets, vendor costs, marketing reports, and more with your Toast data to help you unlock richer, more actionable insights in seconds.

• Get live visibility and take action on your schedule.
  Look up, create, and adjust shifts in seconds so you can handle staffing needs as they come up.
  See for yourself →

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Want to try our latest Toast IQ features before they officially launch?

Join our early access program to test new tools designed to help you get hours back every week and run your business with clarity.
Unlock early access

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Test Kitchen - Access to New POS Checkout Improvements

Get early access to upcoming checkout improvements on the POS,  including faster PLU/SKU entry, configurable speed item and action buttons, easier returns, enhanced search, and gift receipts —  built to streamline checkout and simplify operations.
Join the beta

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Do you have questions or feedback for the Toast Retail Product team? We'd love to hear from you in the comments below!👇

[smelsons]

Why did Toast move promos, service charge, discounts and other actions off the Toast POS main screen on the Toast Go handheld devices? This is super inconvenient. You have just added unnecessary added time & stress to staff & managers by adding anothewr screen to get to.

[chadwise]

Agreed. Is there a way to customise the handheld's order screen / revert to a past version?

[Madaraseafood]

Barcode scanning doesn’t acknowledge that you actually scanned the item and it just stays on the scanning screen. It’s not instant. A sound would be nice , some kind of signal that the item was scanned

[laure]

Feature Request: Manager Log Upgrades

Hi Toast Team, I'd love to see two expansions to the Manager Log that would make it the sturdiest in the business:

1. Employee Search: The ability to tag specific employees in a log and search for them across a multi-day date range. This would help managers easily track patterns (like being late 5 times) for performance reviews and write-ups. 2. Auto-Email Triggers: The ability for specific log categories to automatically trigger emails to relevant teams. For example, a note in the maintenance log about a leaky faucet instantly emails the maintenance team, or finance notes go straight to accounting.

Thanks!