Closing out and tips

[Nostalgia]

Hi, we are ending our 6th month in business and Im concerned that we may not be closing out each day the proper way when it comes to CC tips.  I saw a YouTube video  from 3 years ago and they did it completely different but I also am taking into consideration that things have changed in 3 years.  I’ve tried to find current videos, but I havent had any luck. I called customer service but they  couldnt help me, and were going to have someone reach out to us, but we haven’t received a call. If anyone can tell me who to contact or a link to a video for us to verify that we are doing it correctly, that would be great! TIA!

[rcmck]

Could you describe what you are currently doing and what you are concerned about? 

[Nostalgia]

I saw a YouTube video and they did a cash pay out for their credit card tips. We havent been doing that. So at the end of the day, I assume the CC tips are going into our income. Im concerned we are both being taxed on that amount.

[rcmck]

Some businesses payout tips at the end of the shift with cash, some payout all tips through payroll. I assume you are doing through payroll then? 

https://central.toasttab.com/s/article/Changing-shift-review-tip-out-settings

[tacoangels]

where you able to find a solution?