01-16-2023 08:25 PM
Looking for some community help!
I can’t be the only one trying to add a credit card convenience charge to find out that toast can’t do it supposedly??? Had a convo with support that basically did nothing.
trying to add in a small percentage to all credit card transactions that are used that the customer pays for. Going to put it on the receipt and be upfront about it… just can’t figure out how!!!
01-16-2023 10:03 PM - edited 01-16-2023 11:51 PM
There are discussions about the "credit card convenience charge"
please refer to:
https://community.toasttab.com/t5/back-office-team/credit-card-fees/m-p/721 ,
https://community.toasttab.com/t5/back-office-team/credit-card-processing-service-charge/td-p/370
, and https://community.toasttab.com/t5/back-office-team/credit-card-fees/td-p/939/page/
and please also refer to this article for more information about credit card surcharges: https://central.toasttab.com/s/article/Surcharging-and-cash-discounting
01-17-2023 11:46 PM
03-22-2023 07:20 PM
If you were to do it this way It applies to all checks correct? How do you take it off for Cash payments?
03-23-2023 12:22 PM
@VM, you would manually remove the service charge if someone pays with cash.