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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Toast Tables - Multiple dining areas

We have dining on 3 floors when we are at full capacity, and have  4 separate service areas set up in Toast so we can re-route bar drinks to the correct bar.   We are first-come, first-served and use Toast Tables for table management and waitlist.Doe...

Method of Credit card refund

 My casher tried to refund one item of the check.A customer bought 5-6items and paid by credit card and she canceled one of those. Also she asked the casher to refund with cash.  The casher called the check, selected the item and void it.I looked at ...

Debit Card Not Working

My card reader will accept credit card transactions but will decline all debit card transactions. Has anyone else had this issue? I have been waiting to hear back from support for a few days now and need to get this issue sorted out.Thanks!

Installing KDS

Hello!   I need to install my KDS in a very hot part of my kitchen directly next to a flat top grill and over a toaster.  Has anyone done this? 

Resolved! Ship day delivery service with toast

Hey Toast users!We are thinking about trying 'Shipday' delivery.  They said they are fully integrated with Toast and a lot of Toast customers use them already.  Nothing would change on our end; we would just be able to utilize both Uber and Door Dash...

KT | Soup III
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Resolved! Menu Availability

Hi everyone,We’re working on a new menu tailored for commuters, especially since we have a few locations near train stations. We plan to promote this menu through our branded mobile app and offer a promo code for customers who order from it. The menu...

Large tips manager override

There used to be a setting in UI settings for tipping that required a manager override for large tips. For example we had it set something like over $20 and mor that 100% of the check required a manager override. Recently we had a large tip that didn...

Features Request: Discount Max/Mins

I'm trying to add a Cash Discount where servers can add an Open $ Off discount to checks and round down the cents to the nearest dollar, but would like to add a discount where any server can add it, but there is a maximum amount. In this case it woul...

Disabling "Special Request"

I am looking to disable / remove the "Special Request" option on most of my modifier groups, I would like to keep it on a few of the groups but am looking to eliminate it where possible.  Is this an option?Thanks in advance!

What does Website View-Only mean?

I would like to display a menu on my website that isn't purchasable (i.e. a current draft menu but I don't want people to be able to order online). I added a new "Draft" Menu and selected Website View-Only but nothing appears when I try to add a Menu...

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