Toast Tap, Direct Attach
My Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip. Only swipe works. Any suggestions or similar experiences?Dominic
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Forum Posts
Service, support, sales, lack of security, honesty and follow through lacking
There have been so many issues with what the sales rep told me (in a meeting that someone else heard, as well), what has happened, the security within toast and ability to get answers that it really shows how poor the company is run. A security breac...
KDS tickets moving to the front on Expo KDS after a prep station bumps the ticket?
When a prep station bumps a ticket, the ticket is moving to the front on the Expo KDS. This is causing issues at our Drive-Thru since the order of the tickets displayed are the orders of the cars in DT. Does anyone know if this can be changed? We are...
St. Patrick’s Day: Simple, Special & Successful: The Impulse Menu Item
What’s the simplest but most effective special you've ever introduced to your guests?I’ll let you in on a secret: Holiday specials can be an operational nightmare or a brilliant move—it’s all about simplicity and anticipation.On St. Patrick’s Day, we...
Entering Orders thru the Website?
Is there a way to post orders thru the Toast web portal?
Toast Delivery Service
Toast Delivery Service and Third party delivery The problem is twofold:1. The issue is when a third-party driver doesn't show up until several minutes or more to pick up an order. Every time this has happened we have delivered the order ourselves (...
Resolved! Taking Screenshots for Employee Manual
Is there a way to take screenshots from our Flex displays so I can assemble a manual for employees? I'd like to be able to show specifics for our menus so new users will feel more comfortable. I know I can just photograph the screen itself, but the g...
Do not send liquor items without order food
We want to avoid to sell liquor TOGO without order some food. Does some way to avoided?
Resolved! Edit modifiers *sometimes*
Hi all,I wondering if I can remove the price of a modifier on some items only. For example we have an *add meat or *add cheese modify. But on a couple items choosing a meat or a cheese is an required option for no additional price. If I edit price on...
Chargebacks
Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?
Resolved! 86 item
I'm interested if anyone knows if it's possible to link items to be able to out of stock a product that is used in multiple menu items?Is it possible to have let's say an item tag and 86 anything attached to a particular item tag? And is it possible ...
MAJOR Ubereats issues: ongoing disconnect with TOAST POS
Ubereats orders NOT being accepted by Toast POS. I have worked with ubereats extensively, toast cant figure it out! cancelled orders amounting to hundred/ thousands of uncaptured sales. i've been taking a real hit to my bottom line because Toast/uber...
Catering & Events module- Huge Issue with Gratuity distribution
SpoilerEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionWe ha...
tips and tax
Why did some of my receipts have a tax on them. Nothing should be getting an additonal charge for taxes. How do I make sure my bartenders are set up to take their tips at the end of their shift. How do I change so that bartenders don't need mgr ap...
Resolved! Can I send a text to a guest without a KDS?
We do not have a KDS but want to text guests, can I still send a guest a text from the Orders Hub?
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3rd Party Integrations
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Advanced Setup (API)
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AMA
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Ask Me Anything
157 -
Best Practices
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Cafe Bakery
10 -
Catering
37 -
Daily Closeout
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food truck
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Hardware
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Internet Connectivity
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Inventory Management
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Kiosk
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Kitchen Display System
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Menu Building
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Multi-location Management
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Payment Processing
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POS
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Product or Feature Idea
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Setup & Configuration
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Story to Share
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Technical Question
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Toast Go Handheld POS
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Toast Integration
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xtraCHEF by Toast
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