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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

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two bar printers

How do we route drink orders to two different bar printers depending on where they are ordered from, and can they default to one when only one service window is in use? We want orders coming from one side of the restaurant to route to one service win...

Manager Permission

Weird issue keeps occurring where employees cannot change from dine in to carry out without manager permission.  There does not seem to be any setting to adjust this.  I keep having to call Toast, and be on hold with them for forever.  Usually after ...

Toggle Prep Station

I hope someone can help with this. We have prep stations set up for when we have 3 people on the line. That way, one can focus on JUST their items while the others handle the rest. Here is the issue: when we have just 2 people on the line, the second...

Toast Tap, Direct Attach

My Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip.  Only swipe works.  Any suggestions or similar experiences?Dominic

Schedule Enforcement

We have our schedule enforcement set with a 5 minute window of time before and after scheduled in and out times.  I have two questions about that:1.  With the 5 minute window, is it up to 5 min and then at exactly 5 minutes it would not be allowed?  ...

Toast Pay Card

Wondering if there is a link to any fees the restaurant incurs for using the Toast Pay Card for employees. Anyone have any issues when switching to this method?Thanks,Justin

Toast Now - Realtime Guest reporting

How do you value the Guest data on Toast Now reporting. I'm out of town, checking on today's business the Guest report suggests a count that is not realistic and the avg/guest sales percentage that's about 1/3 of normal sales.  Is this a projection? ...

Toast Go

My Toast Go has the correct time displayed on the screen but on the tickets that print in the kitchen, the time is an hour ahead. How do I fix this?Thanks

Resolved! SHIFT REVIEW NO INTERNET

Two nights ago we had a storm and internet was out at closing time.  My employees could not run their shift review and therefore could not see what card tips were owed to them.  Can I run a shift review for my employees the next day? Or what is the b...

Resolved! Manager Swiping

Recently, some of our POS terminals have been having an issue when it comes to manager swipe approval when accepting comps and whatnot.  It started with just the one terminal but more and more are starting to have the same issue.  What is happening i...

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