Chargebacks
Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Toast Community
- Discussions
- Restaurant Operations
Options
- Mark all as New
- Mark all as Read
- Float this item to the top
- Subscribe to RSS Feed
- Sort by Topic Start Date
Forum Posts
Resolved! 86 item
I'm interested if anyone knows if it's possible to link items to be able to out of stock a product that is used in multiple menu items?Is it possible to have let's say an item tag and 86 anything attached to a particular item tag? And is it possible ...
MAJOR Ubereats issues: ongoing disconnect with TOAST POS
Ubereats orders NOT being accepted by Toast POS. I have worked with ubereats extensively, toast cant figure it out! cancelled orders amounting to hundred/ thousands of uncaptured sales. i've been taking a real hit to my bottom line because Toast/uber...
Catering & Events module- Huge Issue with Gratuity distribution
SpoilerEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionWe ha...
tips and tax
Why did some of my receipts have a tax on them. Nothing should be getting an additonal charge for taxes. How do I make sure my bartenders are set up to take their tips at the end of their shift. How do I change so that bartenders don't need mgr ap...
Resolved! Can I send a text to a guest without a KDS?
We do not have a KDS but want to text guests, can I still send a guest a text from the Orders Hub?
Breaking up Large Orders into Smaller Tickets?
Has anyone come up with a good workflow for breaking up large orders into smaller tickets for the kitchen, but then consolidating them to one ticket for payment?We typically get large groups of 40+ that I would like to be able to break into smaller g...
Resolved! Combo Meal Pricing
Hey everyone!Is there a way to set up a combo so that when a Kid’s drink and Kid’s entree are ordered together, the price of the drink is reduced? If just the drink is ordered alone, it then it would be full price. I know this can be done with combo ...
Resolved! This new authentication way of logging in is straight garbage
I get what toast was trying to do with logging in mobile, letting your devices security (fingerprint or face) log you in "faster" but it's literally now an EXTRA step to login EVERY time. Why if I authenticate with my fingerprint, do I STILL get the ...
Integration with UberEats
Every few days our UberEats orders get canceled due to not getting “integrated” by Toast. Why does this keep happening and how can we stop our UberEats app from turning us off for missing orders?
Kiosk issues
We just purchased a kiosk and have been trying to get it to work for 3 months now. Support is no help and they just tell me to do the same thing over and over which doesn't work. The kiosk will not accept tap, apple pay it only accepts swipe. When i ...
Anyone have experience signing on to T-mobile Rewards network?
I'm thinking about signing on to T-mobile rewards network. I also have recently activated the loyalty points with Toast.I hope there is a way that customers won't get points and get the dining rewards at the same time Love to hear more about it
Tax exemption in Oklahoma
Hello all. Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be. We have to collect the LBW tax, regardless of their tax exempt status. I'm being told this is not possible in Toas...
Traing a new server on inputting orders into the pos
We hire a new server and want them to learn how to use and input items into the pos system WITHOUT it sending any information to the kitchen or counting the information in any way. We simply want it to be practice. Is there a way to have a "traing ...
Incomplete/Uncaptured Credit Card Payments
Hi, there-- wondering if anyone has had issues with the odd credit card transaction remaining incomplete after swiping/tapping/dipping a customer card. It happens intermittently and I can't figure out what the common thread is between the transaction...
Labels
-
3rd Party Integrations
3 -
Advanced Setup (API)
2 -
AMA
2 -
Ask Me Anything
157 -
Best Practices
259 -
Cafe Bakery
10 -
Catering
37 -
Daily Closeout
73 -
food truck
1 -
Hardware
1 -
Internet Connectivity
1 -
Inventory Management
7 -
Kiosk
46 -
Kitchen Display System
167 -
Menu Building
255 -
Multi-location Management
61 -
Payment Processing
7 -
POS
115 -
Product or Feature Idea
16 -
Retail
13 -
Setup & Configuration
14 -
Story to Share
43 -
Technical Question
563 -
Toast Go Handheld POS
103 -
Toast Integration
139 -
xtraCHEF by Toast
27
New solutions
