Z Report
Hello everyone,I was hoping someone could assist in explaining the Close Out Report. I am wanting to know if I can Close Out the report twice in one day since I have two shifts?
Forum Posts
Loyalty
We are unable to close out some checks because we have gotten the following error message… “Error validating loyalty account”. Has anyone seen this before and can you tell me what the solution was?
Butcher case meat pricing
Hi - I have a retail section of the restaurant which includes a butcher case. The prices of the meats in the case are subject to different pricing. What would others recommend for how to price this? Open Price? If I did that, then I would need to...
TDS on KDS
Would love to see on our KDS for our pizzeria to show when a driver is assigned to the order instead of me going to orderhub and checking. It would be nice to see it right below the order number once its been assigned and shows a pick up time? Thi...
Any Power Users that have MULTIPLE KDS BAR WELLS (example upstairs bar/downstairs bar)
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
Linking pos to printer
I have a food trailer next to my brick and mortar. I have the Ethernet and all that it takes to respond to the main system. I want to run the trailer off my existing system and print, take credit cards from the station I have in the trailer. What’s m...
Preauthorizing Credit Cards with Chip
Is Toast looking at adding the ability to preauthorize credit cards using the chip rather than the magnetic strip? Since it currently only uses the magnetic strip, I feel it puts us at a disadvantage if a customer initiates a chargeback on a preauth...
Handhelds dropping WIFI
We've recently started having issue with our handhelds randomly dropping their WIFI connection during service. I haven't been able to isolate it down to a specific one. Toast ran diagnostics on out router and said things looked fine on their end. W...
Reset Printer to Guest and Kitchen
Hi All, Is there a way to reset the printers to print both Kitchen and Guest receipts? A number of our printers are just printing one or the other
Auto-Clock outs are a problem
Hello, we sometimes have a decent number of employees who forget to clock-out and therefore are auto-clocked out at 5am by the system. This is easy to see in the labor reports, however, a manager must manually check every day and action this. ...
Resolved! Calculating Tip Out on Checks
Hello,I am new to this on paying tips on checks... I need advise and help! We calulate the tip out to bussers and runners from the net sales from each server. Then I take the amount and split it based on who was working for that day. Does anyone kn...
Resolved! Enter Visa Net Payment
Scenario: Customer pays with credit card, but only writes the net charge (including tip) amount on the receipt. Is there a way to enter the net charge and the system auto-calculate the tip amount?
Daily reports
we get daily reports for total sales and details via email. BUT IT WOULD BE NICE, IF WE GET REPORTS WITH TOTAL AMOUNT OF CREDIT CARDS $$ AND CASH $$$.SO, IT EASY TO COUNT DRAWER DAILY.
EDI
Does anyone know if there is a way to create an EDI feed between Toast and Paycom. I would like to be able to export Tips and punches directly into our payroll system.
Resolved! Sub-Out items going to a Specific Printer
So, our Salads are set to send to a specific printer in the kitchen for the Salad Prep Station. That works great; however, when a customer wants to sub out---say french fries for a salad in one of our Sandwiches items (where fries come with it), th...
