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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Duplicate customer records

Is there a way to clean up duplicate customer records associated with the same phone number?  I have to many instances where I have multiple records for the same customer.  I wish there was a way we could clean this up!

Blocking guests from OAP

If a guest leaves without paying their tab and the pre-authorized credit card declines, I would like to block that guest from ordering at Order and Pay in the future.  Is there a way to block or "mark" guests by name, phone number and/or email addres...

Resolved! online order button

We recently added toast online ordering.  I received an e-mail with instructions on adding the toast online order button to my webpage and facebook page as well as adding the download toast local app icon.  I can't seem to accomplish either of these ...

Sling Pro Scheduling

Hello All - I currently use Teamwork by Spot On to do our scheduling for all three of our locations. We use a core 6-12 team members in all three locations so it's very important for all the schedulers to be able to see each employees availability ea...

Stacked delivery fees?

Regarding in house delivery.I'm trying to understand delivery fees.  Our previous system allowed for an area based delivery fee (one area is $3 and the next area is $4)  It is basically based on distance, so, theoretically a distance based option wou...

toast failed to pay sales

So my restaurant was open 1/3 and 1/4. I received a deposit on 1/6 for $6.95 missing the actual deposits for sales on 1/3 and 1/4. I called on 1/6/25 and they stated that it was sent on their end and to check with the bank as it was on the banks end....

Partial Payments

Is there a way to turn off partial payments acceptance when a guest provides a debit/gift card that does not have adequate funds to cover the entire bill?

Bitcoin Lightning Payments

Dear Toast Team,As a forward-thinking company at the forefront of restaurant management technology, integrating Bitcoin payments via the Lightning Network would be a strategic move that aligns with the evolving financial landscape. Bitcoin, as a dece...

Toast website SEO strength

I been using toast for my website for the last 6 months and in regards to profile straight and SEO its very weak, Very disappointing. I shouldn't have to pay an outside company to strengthen my website . Toast really needs to improve this if they wan...

Toast Support

This is my second time around with Toast. In my prior venture I got a PHD in Toast issues. My question is, Is it me or support just get worse by the day?