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Credit Card Reader Update

rcmck
Dessert I

‎07-31-2023 01:00 PM

Had a credit card reader update last week and now the 'checking for credit card reader updates' screen appears (very quickly)  every time when logging in. Anyone else seeing this? Is this a new expected behavior? Worried that if it is checking every time when switching users eventually there will be an update that will be forced to complete at the worst time. 

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5 REPLIES 5

au79teahouse
Community Ambassador

‎07-31-2023 04:38 PM

No. We don't have this problem (and hopefully wont'). Have you tried to remove the card reader in the device setup and set it up fresh?

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rcmck
Dessert I
In response to au79teahouse

‎07-31-2023 05:07 PM

Yeah I tried that as well as a reinstall of the app. It is possible it happened with the last app update which happened around the same time too, do you know what app version you are on? 

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au79teahouse
Community Ambassador
In response to rcmck

‎07-31-2023 08:05 PM

We are on 2.65 build 10 updated on Jun 13

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rcmck
Dessert I
In response to au79teahouse

‎07-31-2023 08:26 PM

Thanks, a little bit ahead of you on 2.66 build 5, possible it could be app related.