I have certain food and drink items that are set to be eligible for discounting. Other items that are NOT eligible for discount and the category and item are set to NOT discount.... but they do if the staff member selects discount. Has anyone else run into this issue and have any suggestions? Thank you!!
I would suggest you look into your discounts and make sure your discounts excludes the categories/items you do not want discount applied to. Check level discount will ignore items marked "not eligible for discount" because discount is applied to entire check.
Hi @Kelly, Thanks for reaching out! Even though your items are set to disable discounts, employees still able to apply one? Are these discount properties set from the Menu or the Item?
I would suggest you look into your discounts and make sure your discounts excludes the categories/items you do not want discount applied to. Check level discount will ignore items marked "not eligible for discount" because discount is applied to entire check.
