We need a blank text box to record customer preferences. It seems like a super easy addition for the developers. How do we go about getting this done? Any workarounds? I've submitted this suggestion numerous times as well. Thank you in advance.
Other than 'Publish Config', which I think only shows the date and the name of a person making changes in Toast, how can I find out specifically who made a certain change to an item price in Toast? There must be some audit feature that I am missing.
Hi-I've asked this question to several Toast staff. When a guest walks in to order takeout, we are required to enter a phone number or skip the screen. The only way to remedy this is to remove the phone # option entirely, which impacts all of our oth...
When can we get an Ipad sized handheld like Whataburger, Chick Fil A, etc etc to take orders mobile outside with the ability to process card payments like the smaller handhelds you have now? And incorporate a receipt printer that's mobile to go with...
I have set up pre-modifiers for our menus and they are assigned correctly, but they do not show up when our servers are using toast go2 handheld pos. They only show up on the terminal POS. Am I missing something?
Hi. It seems Toast tracks so much....but I've not been able to find a way to give myself a base metric for how often a customer returns to our store. I looked into tracking credit cards, but Toast turns these into encryptions for safety. It wo...
Is there a way to turn a toast handheld into an expo screen for certain items: for example: we just implemented expo firing of courses. But before we did that we had salads and desserts bypass the expo screen and go directly to the prep screen. Would...
I have been having an issue lately where we seem to be loosing checks off our expo screen. The servers are ringing them in just fine, and it seems to be popping up on the correct prep stations, being made and fulfilled, but once the check is complet...
Hello,We currently have a notification set up that put the "bell" with the number of orders in que on kitchen, expo, etc monitors when a 3rd party or online order has been placed. As you can imagine this number gets large thru out the day. We are n...
How do you connect your bank info at the end of the refinancing process?
Trying fiquare out how to set a delay for takeout without having to manually do it every time. And not have to turn on online ordering. We do to go over the phone, or walk in only.
How can we hold a order that has already been sent just like you can rush one.
Hi. I'm new to Toast, yesterday was our first day using the system, coming from Touchbistro. My wife and I run a small restaurant and one of us is usually there during the day, but we normally have our staffs run during the night shift. But since we...
We've been having this issue for a few months. Orders will send to our expo screen but not the kds screen.Seemingly at random, some orders will send only to expo and not to the kds. I've been tracking this issue for a couple of months. Originally I t...
