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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Turn off coursing for takeout orders

Currently, our takeout terminal is sending items to individual tickets for take-out orders. Can you turn off coursing at JUST a specific terminal or does that require a whole separate take-out menu by copy and pasting our regular menu and renaming it...

Tipping batbacks

I am in the process if opening a new restaurant/bar.   We have been in the business for awhile but this will be the first full service location.   Can anyone give me advice on how bartenders should be tipping out barbacks?  I have asked many people a...

Resolved! Doordash Integration Issues

I'm trying to see if there's a workaround for something. We recently finalized the integration with Doordash & Toast POS. Now when a Doordash delivery order comes in, it goes to the driver dispatch screen where our drivers assign their orders. Doorda...

Resolved! Dining Option Report

Is there a way to pull a report in back end to find orders by dining option? For example, if I want to look up all the orders placed as a Takeout (or any other specific dining option) on 2/11, is this possible? Thanks

Mobile Order & Pay

Is it possible with Mobile Order and Pay to have the order need confirmation the same way Takeout Orders do?    We have set Dining Behavior to takeout but it doesn't let us manually look at order and send it.   Just sends it after payment.

Resolved! Confusion Regarding Dining Options for Delivery

We had an incident today where a customer called in an order for delivery (We use TDS / Delivery by DoorDash), but our cashier mistakenly selected the wrong option. The cashier selected "DoorDash - Delivery" instead of "Delivery by DoorDash"As you ca...

inventory and recipes

Can you use container sizes (1/6, 1/3, 1/9) for prepped ingredient inventory UOM and weight in a recipe for the prepped ingredient?Example: I have a prep recipe as an ingredient in a recipe. The prep recipe UOM is 1/6 container. The recipe calls for ...

Resolved! Pressing Pay Prints Out 2 Receipts

When I press pay, it prints out on both printers, the TKP300 and TP200, and it comes out double-order. What I want is that when I press print, it shoots out when payment is processed, and it comes out of only 1 order. I want the label to go and dine ...

Add Prep Station to sized pricing option

Would like a way to add a Prep station to a size pricing option on toast. I would say this is one of the limitations on toast that comes into play allot. We need to be able to add modifications to sized pricing both on a reporting lvl and on a functi...

Dining options

Hi, I am wondering if someone knows how to prompt a customer to select "dine in" or "take out" when they are placing an order online. I've played around with every possible solution online and spent almost an hour on the phone with Toast support. I w...

Discounts

Is there any way to set discounts specifically for Dine In?  right now for some reason discounts are being applied to take out, dine in, and delivery.  I can not find the option to apply to a specific dining option.