Declining Cards

[KA]

Hello all we have had some issues with people starting tabs in which we keep the cards but at the end of the night after they have left whether the card is locked or no funds available it declines and now i am stuck with an unpaid order. Any suggestions would help we are a very high volume location and my staff is very good with getting cards but that is clearly not enough.

Also another frustrating thing is when the card does not  have enough to cover balance i feel the computer should do more to show the staff that there is a balance.

[rcmck]

If you are already pre-authorizing and still having issues then I think the only solution would be to just not hold cards or pre-authorize and just run the card every time they order. 

[Izzy]

set the pre authorization for $100 or as high as you would like and also try to close the tab before they walk out the door