Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Celebrating Valentine's Day

Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...

Happy hour and loyalty

I have happy hour set up as a discount for example 50% off wines on Wednesday. However I want guests to not be able to use loyalty rewards certificates to pay for these items. Is there a way to do this?

bag chit tickets

We are looking for an easy way to print an extra bag chit for takeout orders for the cashier to work from while waiting on entire order from kitchen.  Basically an extra expo ticket that prints in the FOH.  Is there a quicker way to accomplish this? ...

Entering half orders

Is anyone able to guide me on how I would set up the half orders to print to the kitchen ticket? I know how to discount it half, but i can't figure out how to get that to show up on the kitchen printer so they know to only make a half order.  I consi...

Assigning Revenue Centers to UE/DD/GH

How do you assign revenue centers to 3PO orders? We use all 3 and would like to have a revenue center that is associated with each sales channel for mapping into QBO through XC. I was hoping to assign them to menus as we have different menus in the b...

Toast Tables Large Screen

Is anyone using Toast Tables with a larger KDS size touchscreen? We have tried multiple brands (including a Toast KDS), but Toast has ridiculous restrictions that do not allow login on some devices, or just simply not available on most. They want us ...

two bar printers

How do we route drink orders to two different bar printers depending on where they are ordered from, and can they default to one when only one service window is in use? We want orders coming from one side of the restaurant to route to one service win...

Manager Permission

Weird issue keeps occurring where employees cannot change from dine in to carry out without manager permission.  There does not seem to be any setting to adjust this.  I keep having to call Toast, and be on hold with them for forever.  Usually after ...

Toggle Prep Station

I hope someone can help with this. We have prep stations set up for when we have 3 people on the line. That way, one can focus on JUST their items while the others handle the rest. Here is the issue: when we have just 2 people on the line, the second...

Toast Tap, Direct Attach

My Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip.  Only swipe works.  Any suggestions or similar experiences?Dominic

Schedule Enforcement

We have our schedule enforcement set with a 5 minute window of time before and after scheduled in and out times.  I have two questions about that:1.  With the 5 minute window, is it up to 5 min and then at exactly 5 minutes it would not be allowed?  ...

Toast Pay Card

Wondering if there is a link to any fees the restaurant incurs for using the Toast Pay Card for employees. Anyone have any issues when switching to this method?Thanks,Justin