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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Customer Payment

Hello, I'm looking for a way to allow my employees to take a credit card payment using the stationary POS system without the POS prompting the customers screen to sign and tip, so that they may bring the customer a receipt to sign. 

Update Logo/Greeting on POS Mainscreen

Hello-I'm having trouble locating where the Toast onboarding team was able to help me upload the logo on our main screen and also put a quick greeting on the lock screen of the POS before my employees log into to help customers. I've looked up and do...

Preauthorization of CC

Hello,Is anyone having issues with customers locking their credit cards? What is the use of preauthorization of cards or holding onto a credit card until the tab is paid if they can just lock it? We are a local neighborhood bar and grill located in S...

Screen saver

Can anyone explain why the Toast POS hardware doesn't offer a screen saver configuration option, especially when the terminal is NOT logged into? Our bar is not open every day, and some of the terminals aren't even in use depending on the event sched...

Take out notification

So at our cafe, we take a cell number from our guests to notify them through the KDS that their order is ready.  So each order is known as a "take out" order.  We also have an online ordering.  So each order that is taken in the cafe prompts the bell...

hand held printer

I want to connect our Toast go to a printer we are using at our server POS station. I ordered a printer that will solely be for the TOast go's. I am wondering if i can disconnect from the printer I have now and connect the Toast Go to the new printer...

Toast Go

I have an indoor access point right now. I just received my Toast Go devices. I do not have my access point installed out on the patio yet. Can I use the Toast Go devices inside right now?

Order of items on a tab

Is there a way to change the order in which a tab is displayed on the screen? Instead of the most recent item at the bottom, can you set it to the most recent item to be displayed at the top?

ToGo

Is there a way to change it to having the first option as the "name" for to go orders instead of the phone number? my restaurant does not use phone numbers so my servers are having to change the option to name. Which is not a big deal, but if I could...

Menu: days and hours

It would be very helpful if a menu would be possible to choose different times and days.For example now I had to duplicate the same Menu so I can have it available M-F 11 am to 10 pm and Sundays and Satudays from 2pm to 12 amIn the same way, I would ...

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