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Disable Auto-Fire for Scheduled Order

PunkFoodie
Soup I

‎11-30-2023 02:51 PM

Hello! We use Toast and an online ordering partner. We've captured scheduled orders for an event on Monday, but we're looking for a way to prevent all of them from auto-firing to the KDS based on prep time and instead would prefer to manually fire each of them as guests come in. Does anyone know of any ways around that? Thanks!

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2 REPLIES 2

Rob
Community Manager
Community Manager

‎12-01-2023 05:32 PM

Hey, @PunkFoodie, thanks for reaching out, I believe you can solve this by following the instructions below but select the option - "Do not send as soon as they are created."

Configure Item Fire by Prep Time
Schedule Future Orders
Get Started with Future Order Setup: Pickup Mode and Auto Send

 



Robert Anderson, Community Manager
Toast
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JimmyD99
Salad I
In response to Rob

‎12-01-2023 09:05 PM

This really needs to be fixed. Scheduled orders for future day should have the option to print the morning of the order. My old system would allow you to pick when you wanted the order to print.  In a perfect world I would be able to set all future day scheduled orders to print at 9 am on the day of. 

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