FEATURE REQUEST!
Change font on both kitchen chit and KDS when it is a special request. It would be nice if the manager that's expediting can see that the line that's adding something is a typed in special request versus a modifier button.
Forum Posts
Resolved! Donating a gift card to a non profit
As a business we supply a gift card to non profit companies. Is there an easy way to account for this? or to set up so that it does not count as a sale?
Guestbook - Special Discounts for Special People
Hello - I am hoping to ask around and determine if anyone else feels constrained by the lack of custom fields or categories for certain guests. Here's my situation - I have three different types of customers - Members, Owners and Guests. I need to ...
Mobile Order and Pay Dining option
We are a tiki bar/restaurant on the water. We have toast Mobile Order and Pay for our boat slips and various chairs throughout our restaurant so that guest can order for themselves in these areas with servers helping this process. The issue were runn...
drinks
Currently, we have a "refill" button configured to send drink refill requests to the drinks printer. While the refill prints to the drink station if drinks are entered individually, it does not if a server inputs, say, 5 cokes initially and then br...
Food Waste Management
I have been looking into the Waste Tracking system in Toast. I've seen how to set ups the discounts, and log waste through the POS. My only question would be, is there a way to add items rung in on checks and tabs into waste? The only things I see...
Resolved! Seeking Advice on Optimizing Gelato Tracking in Toast
Hi Toast Community,I'm looking for the best way to set up my gelato in the system. Currently, I list sizes (e.g., cup 5 oz, cup 6 oz, 1000 ml) as items and flavors as modifiers. However, this setup doesn't allow me to accurately track sales by flavor...
Efficiency of Steps/Feature Request
When I discuss Toast with my fellow restaurant managers thinking of getting Toast POS, the thing I always say is that what I love about Toast is it is always trying to improve and be the best it can for its customers.That also means the customer has ...
Item transfers between units
Borrowing or sharing items between multiple locations is very common. Does anyone know a best practice for transferring items (food/Bev) between locations to ensure proper inventory and reporting?Example: Location A borrows a case of bread from loca...
Resolved! Start new tab on table with "open" (paid not closed) checks
High volume bar, seat yourself environment. During peak times a new party may be sat at a table prior to the first check/tab being fully closed (i.e. not closed with handheld and not tip adjusted with paper CC auth receipt). Cant seem to find a simpl...
Order Number Tickets
We use Toast on our food truck. When the customer completes their payment, we need a customer facing printer to print their order number on a ticket we can hand them or they can take from the printer. Would also be helpful to be able to customize an...
Get Started with Toast Web - Toast Retail
https://toast-classroom.workramp.io/trainingsOn the training's initial page, I noticed Toast Retail, a collection of 13 items with a picture illustrating a person scanning a wine bottle. Can someone show me how to learn more about this feature withi...
Payroll - Incorrect Payrate for Employee with Multiple Roles
Hello!I am running my payroll and noticed something odd with an employee that holds two separate roles and differing payrates:When he is bartending, he makes $8. When he is assisting with some weekly accounting, he makes $15. According to timesheets,...
Staff Task Notification
Hello - just joined the Community! We've had Toast about 4 years. We use Sling and each shift we assign employees a Task List. I have a Notification set so they get a reminder when they clock in. They often ignore it, as they've gotten used to it pop...
How to set up Auto discounts using the quantity item button
Hello new to toast, the auto discounts would only work for 1 item when the staff uses the quantity button to send more than 1 item, any ideasthanks
