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Toast DoorDash Integration and Tips

JasonW
Soup I

‎08-25-2023 04:34 PM

Has anyone encountered setting up a Tip Pool for the Door Dash drivers specifically so as those tips garnered go to them and not the restaurant. I have created a Tip pool but it lumps all Online Ordering tips into the pool, thus any Door Dash driver tips are going into that pool and I am paying those tips to the kitchen AND the drivers.....

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2 REPLIES 2

Rob
Community Manager
Community Manager

‎08-28-2023 04:18 PM

Hey @JasonW, I think the Custom Tip Pool options with the Toast Tips Manager would solve this!

Getting Started with Toast Tips Manager: How to Pool & Share Tips



Robert Anderson, Community Manager
Toast
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jody1
Soup I

‎12-02-2023 03:09 PM

I have 3 restaurants that are all set up exactly the same in the tip pool.  One excludes delivery by door Dash tips, the other 2 includes the door Dash tips so I can either over pay my staff or under pay them.  I can't find any place in the back end to fix this.  Can anyone help?

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