Discount unavailable due to its Hours Available configuration

[SaigonPho]

Hi everyone,

I'm trying to configure an automatic 20% Happy Hour discount from 1 PM to 5 PM daily at our restaurant, but Toast keeps displaying the following error:

"This discount is currently unavailable due to its Hours Available configuration. Please check its Availability settings."

I've double-checked the configuration, and everything appears correct:

- Discount type: Fixed % Off (20%)

- Dining option: Dine In

- Applies to: Specific item/groups (Food OR Drinks)

- Days available: Every day

- Hours available: 1:00 PM–5:00 PM (Central Time)

- Permissions: Any User

- Auto apply discount: Enabled

- Promo code: None

- Minimum check amount: None

I've also tried clearing the date restrictions, saving, and publishing the configuration successfully. However, the warning continues to appear, even when checking during the scheduled Happy Hour period.

My goal is to have Toast automatically apply 20% off all eligible dine-in food and drinks between 1 PM and 5 PM without employees manually selecting a discount.

Has anyone encountered this issue? Is there another setting that could be preventing the discount from becoming available, or is this a known Toast bug?

I've attached screenshots of the error and my configuration.

Any guidance would be greatly appreciated. Thanks!

[au79teahouse]

Have you tried to ring up a test order to see if it works? I just tested it. Discount still applies even though I also get the same warning message. I think it is just a message bug that Toast needs to fix. 

[SaigonPho]

I checked orders during thr time frame and it is the normal price, discount column shows $0.00 for everything still.