03-17-2023 11:09 PM
Hi, is there a way to have a print-only (no KDS) expediter station automatically fulfill orders when the kitchen prep station fulfills their part? We have a sandwich shop/bakery and have a high volume of take out orders. The sandwiches go to a KDS in the kitchen. The bakery/drink items along with the sandwiches are sent to an expediter printer with no KDS. The back-end is set so that when the order is KDS-fulfilled the order will be marked as order ready in the Orders Hub. However it seems since we do not have a KDS for our front of house items that do not go to the kitchen KDS, the KDS-fulfillment is not triggering. Those bakery items and such going to the expediter seem to be lost in limbo. Any assistance would be greatly appreciated.
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03-17-2023 11:26 PM
So you just have one KDS in the kitchen and it is setup as a prep station? You should set that KDS as the expeditor, and treat the printer as just prep station for the drinks/bakery, if you don't want the drinks showing up on the KDS uncheck send to expeditor for that prep station.
03-18-2023 03:26 PM - edited 03-18-2023 03:27 PM
You're welcome, another thing you could consider using it auto-print on fulfill, which should get you the consolidated ticket with payment status that you are used too. https://central.toasttab.com/s/article/Auto-Print-on-Fulfill