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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Doordash Integration

Hello there! I am just trying to get some input from other restaurant owners on how well the Doordash integration does for business. We are a small family owned business and I am trying to get some ideas on how to grow our business. Any comments or f...

Entering in Employees

So as I am entering in employees to assign them their employee numbers so they can access Toast, I forgot to toggle over the option for NOT inviting them to make a toast account. How do I fix it? I have been over the whole employee section and i cann...

Resolved! Time series of items sold

Can someone tell me how to generate a simple time series of items sold (with modifier details) for a custom date range. The instructions for the Product Mix report indicate that this can be done, but the report I get keeps giving me totals for the da...

URGENT ISSUE

Dear ToastI am writing to express deep concern regarding an ongoing and severe issue with our online ordering and payment processing through Toast, which has persisted for over a week. This issue is directly impacting customer experience, our revenue...

Credit Card Surcharge

Hi everyone,I am considering the credit card surcharge option that's available in the Toast system. I'm reaching out to ask if any other restaurants or retailers have incorporated this, and what kind of feedback did you receive from customers?Thank y...

Packaging Options Missing on Website

Hi everyone,I wanted to flag an issue we've encountered as of Sunday. One of our locations reported receiving online orders without the packaging option indicated. Our configuration is set to display the guest’s selection whether it is YES or NO. Aft...

Discounts and Waste Management

I am trying to help set up our Toast system to allow for better tracking of waste.  Currently, if for example a server rings in an item wrong and the kitchen makes that item but then the item also needs to be remade, we have the server re-enter the i...

Problema con la cuenta

Hola tememos un problema con la cuenta, la cuenta de banco enlazada con Toast ya no tenemos ninguna acceso a la cuenta se cerró el día de hoy, ya agregué una nueva cuenta de destino pero dice que tarda de 1 a 3 días , necesito que se active lo antes ...

Manually fire courses

I was not able to allow waiters to manually fire some courses, as an option. So, if I have this feature, waiters are forced to fire tables to receive payment, which causes a dramatic confusion in the kitchen. Is it possible to fire courses as an "opt...

Resolved! Bulk edit if menu item contains alcohol

Hi all,We are in the process of switching to Toast and while our wine list has been imported, each wine bottle needs to be marked has having alcohol if we want to be able to have it delivered. What's an easy way to set that for hundreds of items? 

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