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Hold and Stay buttons

palms
Soup III

Is there a way to remove the Hold and Stay buttons from dine in? I see we can remove them from quick order.  But I can not find a way to remove them from dine in.

12 REPLIES 12

palms
Soup III

Thanks for  your reply.  We do use coursing. The problem is sometimes the servers accidentally hit  hold and think they hit send. How do I send in a proper feature request? This is problematic.

Hey, @palms The feature request option is available on the linked page. Though it may be malfunctioning, I relay feedback to my team regularly.

Toast Resources 



Robert Anderson, Community Manager
Toast

The updated hold/send feature COULD have been great. But if you modify the last item you ring in with hitting "done" the send, it only sends that one item. We have had to comp so much food because of this. The kitchen is furious with the number of excess tickets.  This is now doing more harm then help