As far as I am aware, employee cards are not yet available in the UK. The managers are using codes, which the servers observe and copy. I can not control when managers apply discounts when they should not because the managers say "I was not present -...
Servers are able to see the color status for their tables when in the table service view, but when I go to my manager screen on table service the status colors do not show up for the restaurant. This would be a valuable tool for us to have at our fin...
How do you add a credit cards to peoples tab. So if they walk-out, it'll be paid no matter what!?!?!?!?!?
Can the NEW POS EXPERIENCE menu buttons continue to have LEGACY look? Having text LARGE and CENTERED looks so much better and easier to read than it being in the lower left of each button. Please tell me this is a simple fix and I'm not the only on...
Hello, I currently cannot change seat numbers of sent items without manager approval. For example seat 1 orders a bud light, seat 2 orders a cocktail, and seat 3 orders a coke. After the table is sent and I edit the table, I cannot change the bud l...
Hi All,Curious if anyone has implemented a minimum spend policy for a party where guests are opening separate tabs. We've thought about assigning all tabs to a single table in the party area, but not sure how to report on that in realtime without dum...
I have an order that has been stuck on our Expo KDS for 39 hours and counting. It will not tap off or fire. If I look the ticket up on the back end it says that it was closed. I tried resyncing all orders and data. Restarting the system, etc. Has any...
Hello Everyone,I'm currently pricing options for reservation systems for our second location and am wondering if anyone is using Toast Tables for reservations. We are currently using Yelp Waitlist for the first location and I'm very familiar with Re...
Is there a way to make an announcement within toast for online ordering an item on the menu is 86 and offer substitutions instead of 86 the entire entree?
Anyone else having issues with Default online order payments showing up as "Cash on Hand" and affecting their shift reviews and cash drawers balances?
Hi Everyonewe have all the 3 major third party delivery, Uber, GH and DD integrated thro toast pos. In the begining for a short time, we were able to see "Due" time on all 3 partners on each tickets. Then one day suddenly (probably after an update) o...
We have a customer who repeats the same order every week. We need to setup recurring weekly invoices so we make sure not to miss this order. This was an easy feature with our previous invoice processor, Square. However, it seems that this isn't a fea...
Hi This is Aki from Heavenly waikiki.our portable POS recharger is not working.So we need replacement. can you pls send new recharger?Thank you very muchAki
How can I see who all signed up for Rewards (loyalty) TODAY?
Just watched the Toast Online resource for the upcoming changes. At 6:00 the presenter references Holding and Sending items. They comment that they are Sending an item but on the video they press a button in the middle which is SAVE. No big deal as I...
