Anyone else having issues with their Toast GO 2 handhelds showing a flashing blue question mark above the screen? Started happening to us a week or so ago. None of the devices ever showed that they were in offline mode and the status screen shows eve...
Hi, I am trying to see if there is a way the floor manager can see what customer checks have been printed by servers already. Our restaurant is large and occasionally a server will carry the paid check with them, so you don't want to drop another c...
We run a unique operation where tabs are typically started before the guest is seated at a table. While using the Toast Go 2, we do not have the option to transfer the check to a table. You can complete this task on the terminal. Is there a setting w...
Our restaurant bills regularly, 10K to 40K on a single check. Private Even Party and we are the host.Multiple servers are running this order. Cocktail orders. Water Orders. Wine bottle service.Each server opens a ticket while the table is in chaos mo...
Hey all!We are currently running 4 handhelds in addition to our 5 POS. We have a relatively large space, and our handhelds are constantly going offline, to the point that we cant use them. We have taken to assigning one handheld to each room and leav...
We want to avoid to sell liquor TOGO without order some food. Does some way to avoided?
We are wanting to use table flags to bring customers their food --- is anyone else out there doing this? Workflow: Customer comes to bar - they order food, we give them a table flag with a big number on it -- our kitchen expo/runner looks for the n...
I purchased many toast 2 go handhelds for the staff. However, recently 2 have been dropped and cracked along the case. TOAST does NOT cover damage to the case. I am looking for an OTTER BOX type protective case for the handheld. I do NOT want a p...
Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...
What is the ETA for WE SCAN to be integrated to the GO 2 handhelds by swiping the id?
Hello, I am looking to put together a toast handheld troubleshooting document for my restaurant. Does anyone have one they have already created to save me some time? Looking for a step by step process or bullet point kind of format. any help would be...
We've recently started having issue with our handhelds randomly dropping their WIFI connection during service. I haven't been able to isolate it down to a specific one. Toast ran diagnostics on out router and said things looked fine on their end. W...
Can you hook up individual cash drawers to individual handhelds but all use the same printer?
Hello, Has anyone experienced trouble with their online orders lately? Customers have been placing online orders on our website and have told us multiple times that the wait time for pick up is an hour. On days that are slow the wait time is still th...
Hello. I need to solve this trouble. I tried to split checks with 2 people. When making first check, a message popped up and I said yes.(I didnt' read carefully. I thought it was typically routine message). Then, the second bill was automatically pa...
