Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

POS Button Graphical Response

Some buttons on the POS provide no graphical feedback to indicate whether the button has been pressed.  The buttons in the top toolbar (Switch User, All Checks, Lookup Check, the "back" button), the table buttons, the "X" in the upper right corner of...

Toast Go 2 Handheld

So, I purchased 4 Toast Go 2 handhelds when they first were released, I've had them for years, and had to replace 2 of the card readers about a year ago.  They all work now but 2 of the 4 have cracks along the sides and the inside clips no longer hol...

Handhelds are being problematic

HelloWe have been with Toast now for 3+ years (Feb 2023).  At sign up, one of the benefits, was that they provided free of charge the handhelds we needed to run our FOH operations.  After 3 years, 1 handheld will not accept payments, 3 will randomly ...

Go 3 Hand Held

Setting up my new Handheld Go 3 devices and 1st: They won't charge past 70%. 2nd: When I try to print and order to our kitchen printer it tells me the printer is disconnected and it is not. Same with a receipt. Help! Thanks. Debbie

Drink Recipes for Bartender

Is there a way for bartenders to see the recipe for a drink when they tap on the menu item? I was going to use the description text but wasn't sure if customers would see the ingredients and steps to make it, which I would want to avoid, when they sc...

Help in Ocean City, Maryland

Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...

Toast Go® 3 Durability Testing

Ryan from Toast here!  Earlier this year we announced the launch of the Toast Go® 3 handheld, which was built for modern hospitality so teams can serve guests anywhere. After seeing the product in the market for several months, we keep hearing from c...

Resolved! FOOD TRUCK P.O.S

TO SET UP AN OFFSITE FOOD TRUCK, WHAT DO I NEED TO OPERATE? I ASSUME A HANDHELD, BUT DO I NEED A KDS? DOES THE HANDHELD COME WITH A PRINTER? THE SETUP WOULD BE A CASHIER TAKING ORDERS INSIDE OF THE SITE, SENDING ORDERS TO AN OUTSIDE FOOD TRUCK.  IS T...

PROTECTIVE CASE FOR TOAST 2 GO HANDHELD?

I purchased many toast 2 go handhelds for the staff.  However, recently 2 have been dropped and cracked along the case.  TOAST does NOT cover damage to the case.  I am looking for an OTTER BOX type protective case for the handheld.  I do NOT want a p...

Handheld security after payment.

After a guest makes a payment on the Toast Go 2 Handheld, is there a way for the device to automatically go back to the pin login screen once the payment confirmation pop-up is closed, or at least require a user pin to be entered to proceed past the ...