Ryan from Toast here! Earlier this year we announced the launch of the Toast Go® 3 handheld, which was built for modern hospitality so teams can serve guests anywhere. After seeing the product in the market for several months, we keep hearing from c...
Is there a way for bartenders to see the recipe for a drink when they tap on the menu item? I was going to use the description text but wasn't sure if customers would see the ingredients and steps to make it, which I would want to avoid, when they sc...
TO SET UP AN OFFSITE FOOD TRUCK, WHAT DO I NEED TO OPERATE? I ASSUME A HANDHELD, BUT DO I NEED A KDS? DOES THE HANDHELD COME WITH A PRINTER? THE SETUP WOULD BE A CASHIER TAKING ORDERS INSIDE OF THE SITE, SENDING ORDERS TO AN OUTSIDE FOOD TRUCK. IS T...
Hi Everyone,Has anyone picked up the new Toast Go 3? Would love to hear anyone's reviews on it so far.Best,Brian
I saw this as a complaint in recent Toast visible ads on FB. One customer complaint that they want more restrictions on these to limit user to disable wifi. We have got burnt couple times, when user accidently swips and turns off WIfi.Having some for...
Hi all! My staff has to select DINE IN or TAKE OUT when they ring up an order. However, allll the other modes populate on the list when they click the button to select one. The screen is small and they are often mis-clicking, selecting Online Orderin...
I purchased many toast 2 go handhelds for the staff. However, recently 2 have been dropped and cracked along the case. TOAST does NOT cover damage to the case. I am looking for an OTTER BOX type protective case for the handheld. I do NOT want a p...
After a guest makes a payment on the Toast Go 2 Handheld, is there a way for the device to automatically go back to the pin login screen once the payment confirmation pop-up is closed, or at least require a user pin to be entered to proceed past the ...
Restaurant Professionals!At our restaurant, Downtown, we-like-the-rest-of-the-community change our prices during EVENTS; Concerts, Convention, something that draws in the visitors. That's a big city strategy. Hotel prices are up, parking is up, every...
We often run into this when there is a large party and they all want to pay separately. Say we split into 5 checks.Typically we handle this at the end during payment and split them accordingly. Is it possible to basically do that at the time of takin...
Adding that silly search bar was one of the worst parts of the new update. And the option to remove the search bar doesn't actually work (under UI Options).Has anyone figure out the work around for this? Regardless of the option, the search button ...
When there is a large party and we add auto-gratuity there is some confusion when presenting the check to the customer. There are two problems. Customer needs to be told that there is auto-gratuity added so they don't add additional tips accidently.W...
Let me preface by saying, the powers that be, do not want coursing. Don't mention. PLEASE.Hi! Bug Alert! Wait, TOAST AI said it's not. Paint the picture of events:Entering an order, say 40 seats.Entered 38 salads (send but keep entering orders)STAY -...
Hello,We still see the following location's POS still active, but we no longer own these stores.Please de-activate these stores.324, 770, 1567, 1571, 636, 774, 1377, 642We also have some stores that we sold, but are still getting charged for them.May...
Anyone else having issues with their Toast GO 2 handhelds showing a flashing blue question mark above the screen? Started happening to us a week or so ago. None of the devices ever showed that they were in offline mode and the status screen shows eve...
