Topics with Label: Toast Go Handheld POS

Do not send liquor items without order food

We want to avoid to sell liquor TOGO without order some food. Does some way to avoided?

How Are You Handling Table Flags?

We are wanting to use table flags to bring customers their food --- is anyone else out there doing this? Workflow: Customer comes to bar - they order food, we give them a table flag with a big number on it -- our kitchen expo/runner looks for the n...

PROTECTIVE CASE FOR TOAST 2 GO HANDHELD?

I purchased many toast 2 go handhelds for the staff. However, recently 2 have been dropped and cracked along the case. TOAST does NOT cover damage to the case. I am looking for an OTTER BOX type protective case for the handheld. I do NOT want a p...

Help in Ocean City, Maryland

Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...

Toast GO 2 integration with WE SCAN

What is the ETA for WE SCAN to be integrated to the GO 2 handhelds by swiping the id?

Toast handheld troubleshooting

Hello, I am looking to put together a toast handheld troubleshooting document for my restaurant. Does anyone have one they have already created to save me some time? Looking for a step by step process or bullet point kind of format. any help would be...

Handhelds dropping WIFI

We've recently started having issue with our handhelds randomly dropping their WIFI connection during service. I haven't been able to isolate it down to a specific one. Toast ran diagnostics on out router and said things looked fine on their end. W...

Toast Go 2 Handhelds

Hey all!We are currently running 4 handhelds in addition to our 5 POS. We have a relatively large space, and our handhelds are constantly going offline, to the point that we cant use them. We have taken to assigning one handheld to each room and leav...

Cash Drawers

Can you hook up individual cash drawers to individual handhelds but all use the same printer?

Troubleshoot with Online Ordering

Hello, Has anyone experienced trouble with their online orders lately? Customers have been placing online orders on our website and have told us multiple times that the wait time for pick up is an hour. On days that are slow the wait time is still th...

Resolved! split checks

Hello. I need to solve this trouble. I tried to split checks with 2 people. When making first check, a message popped up and I said yes.(I didnt' read carefully. I thought it was typically routine message). Then, the second bill was automatically pa...

Table changing server and table

I had a table move from one of my servers to another different server and completely change table numbers at around 1645 today.

Assigning Handhelds to users

Is there a way to assign the handhelds to specific servers for their shift? I was told the handhelds can receive alerts when food is ready, instead of texting the servers cell phone.

New S1E2L (Build 1.4.1.129511) Handhelds Are Nightmares, Customer Care the Same.

Hello everyone. Is anyone else experiencing connectivity issues with the new handhelds? We have a Toast HH1 that's been a lifeline to get through service, it's been the only reliable handheld out of three. This has been such a nightmare of a summe...

new floorplan interface

We signed up for the beta for the new updated floor plan where you can see the status of tables by different colors etc etc. However, the floorplans have shrunk down. With it already being on a handheld - it is far too small to be operationally eff...

Toast Community

Forum Posts