HelloWe have been with Toast now for 3+ years (Feb 2023). At sign up, one of the benefits, was that they provided free of charge the handhelds we needed to run our FOH operations. After 3 years, 1 handheld will not accept payments, 3 will randomly ...
Setting up my new Handheld Go 3 devices and 1st: They won't charge past 70%. 2nd: When I try to print and order to our kitchen printer it tells me the printer is disconnected and it is not. Same with a receipt. Help! Thanks. Debbie
Is there a way for bartenders to see the recipe for a drink when they tap on the menu item? I was going to use the description text but wasn't sure if customers would see the ingredients and steps to make it, which I would want to avoid, when they sc...
Is there any way to block access to the internet browser on the Toast handhelds? I've noticed a few servers using it just to surf the web. Thank you!
Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...
Ryan from Toast here! Earlier this year we announced the launch of the Toast Go® 3 handheld, which was built for modern hospitality so teams can serve guests anywhere. After seeing the product in the market for several months, we keep hearing from c...
TO SET UP AN OFFSITE FOOD TRUCK, WHAT DO I NEED TO OPERATE? I ASSUME A HANDHELD, BUT DO I NEED A KDS? DOES THE HANDHELD COME WITH A PRINTER? THE SETUP WOULD BE A CASHIER TAKING ORDERS INSIDE OF THE SITE, SENDING ORDERS TO AN OUTSIDE FOOD TRUCK. IS T...
Hi Everyone,Has anyone picked up the new Toast Go 3? Would love to hear anyone's reviews on it so far.Best,Brian
I saw this as a complaint in recent Toast visible ads on FB. One customer complaint that they want more restrictions on these to limit user to disable wifi. We have got burnt couple times, when user accidently swips and turns off WIfi.Having some for...
Hi all! My staff has to select DINE IN or TAKE OUT when they ring up an order. However, allll the other modes populate on the list when they click the button to select one. The screen is small and they are often mis-clicking, selecting Online Orderin...
I purchased many toast 2 go handhelds for the staff. However, recently 2 have been dropped and cracked along the case. TOAST does NOT cover damage to the case. I am looking for an OTTER BOX type protective case for the handheld. I do NOT want a p...
After a guest makes a payment on the Toast Go 2 Handheld, is there a way for the device to automatically go back to the pin login screen once the payment confirmation pop-up is closed, or at least require a user pin to be entered to proceed past the ...
Restaurant Professionals!At our restaurant, Downtown, we-like-the-rest-of-the-community change our prices during EVENTS; Concerts, Convention, something that draws in the visitors. That's a big city strategy. Hotel prices are up, parking is up, every...
We often run into this when there is a large party and they all want to pay separately. Say we split into 5 checks.Typically we handle this at the end during payment and split them accordingly. Is it possible to basically do that at the time of takin...
Adding that silly search bar was one of the worst parts of the new update. And the option to remove the search bar doesn't actually work (under UI Options).Has anyone figure out the work around for this? Regardless of the option, the search button ...
