💥 Important Update💥 Transition to the New POS Experience on January 30th

[Rob]

Hey Toast Community! 🍞

This is a friendly reminder that on January 30th, all Toast Customers will be seamlessly transitioned to our New POS Experience!

We understand that change, even when beneficial, can bring questions and feedback. Hence, we have designated this thread as your go-to destination for all discussions related to this update. Our team is committed to supporting you through this transition and will be actively monitoring this thread to address your queries and gather your valuable insights.

How to Provide Feedback or Ask Questions:

1. Post Here: Leave your comments, questions, or feedback directly in this thread.
2. Be Specific: Include specific details or scenarios to help us understand your experience better.
3. Stay Updated: Keep an eye on this thread for responses from our team and helpful insights from fellow community members.

For a deeper dive into the New POS Experience, check out the following link: New POS Experience Resources.

Cheers to your restaurant's growth and success! 🥂
--The Toast Community Team 🍞

Additional Resources

• New POS: FAQ and Troubleshooting
• New POS: Set Up the New POS Experience
• New POS: Manage Tables
• New POS: Manage Orders
• New POS: Manage Payments
• New POS: Shift Review Overview

[rcmck]

This is a new feature called order by seat, can be turned off under front of house settings and it will return to the old way. 

[MattGF]

I don't want to turn off seat numbers;  I would like it to prompt for seat number when entering a food item; like it used to.  As it is today, you have to manually select a seat, then enter items. 

[rcmck]

It won't turn off seat numbers, seat numbers is required for it to be turned on, will just return to the prompt that you want. 

[MattGF]

That fixed the problem.  Thank you.